Customer Ratings & Reviews

Very knowledgeable and informative and communicated well. Answered all my questions both at time of consultation and later. Made purchase based on consultation

Consultant analyzed my needs according to the items I had wanted, and he gave me an itemized price list on all the components. Very efficient job. He explained the purpose of each item that I was unfamiliar with.

We have been having problems with our WiFi for several weeks. John explained what our problem is and explained a solution that would work best for our home.

I was looking for a new TV and had some questions about my options. Michael answered all of my questions, offered great suggestions and helped me with everything I needed. A+ experience.

I appreciate the fact that Best Buy is willing to train and pay someone to come and discuss our desires and what one would need in another to get the project done right! Keep up the GREAT SERVICE!!!

Very friendly and extremely helpful. Also, the follow up on any questions I had were handled immediately.

The In-Home Consultant, Nick K. was a pleasure to work with in addition to being very knowledgeable and intuitive. His recommendations were spot-on and I would welcome his input on any upcoming tech purchase.

We were unsure about what to do and Jim explained our options and what he felt would be our best choice. So far we are very satisfied with the Arlo wireless with solar battery.

Everything went smoothly. Great associate to work with. Installed the Ring app on our two phones. Would purchase from BBY again.

Mark, my home expert, was extremely helpful and knowledgeable regarding my questions and concerns for my television and sound bar purchases.

We needed help getting our internet to our family room. Rey suggested the perfect solution.

Wanted the best advice to to set up a lower level theater and gathering area and again the Best Buy and Total Tech Team crushed it !

My advisor went out of his way to give me a home consultation even though he couldn’t come in my house due to COVID. He was very friendly and patient and his suggestions were useful.

Consultant came on time looked at the area (space) and was very professional Gave me advice on the best home theater for my area and the best price the company offered. Very satisfying experience

I had an ecobee installed as well as a new kwikset lock and an Alexa show. I am thrilled with my new smart home! From my visit to Best Buy, to the consultation to the install, everything ran smoothly.

Outstanding in home experience. Jordan is a truly knowledgeable professional. His proposal was exactly as he said it would be... no surprises!

Wanted help selecting the perfect TV for my needs and Rob was great to work with. Really happy with my choice!

Rommel and Rodney were both very helpful in helping my decision on what to install in my theater room,and the crew that installed the equipment were very knowledgeable.

Needed coaching on several points to make physical adjustments to TV position. Also got coaching for addition of 3 new components for system. All pertinent, courteous and helpful.

Brandon was most helpful, knowledgeable and professional. Addressed options, timelines, etc. I have all the information I need to decide on a new oven