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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 21,193 reviews
  • Rated 5 out of 5 stars

    Hadxa great experience with Eli .

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and very efficient. Explained everything very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor was thorough and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor was helpful and his suggestions were very helpful in making the transition to the new TV seamless. Even the set up process was well done because of the thorough consultation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service for a new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant made sure the product I wanted would fit for our new home. He completed the order for me so I didn’t have to go back to the store. The product was delivered quickly and professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and knowledgeable. On time and reviewed the coming installation. Great asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new receiver and tv. Also needed to determine whether or not our speakers were still functional. Amazing knowledge with quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant stayed with me until all issues resolve

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Expert helped me with the musical sound at the end of our new Washing Machine and helped me register both the Washer and Dryer. A big Help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    trouble shooting, bulls eye

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took care of our needs with home theater and sound systems. Always issues when working with the cable people, but the Best Buy guys took care of everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating a dated home theater system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home theater system was a mix of digital (old) and analogue (even older) systems and Travis helped us update our system to a single digital system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant understood what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with a range, and a refrigerator, and was helped by a excellent very professional consultant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a in home consultation of my wifi and electronic device setup and he was very helpful in recommending things that I could update and what I should or shouldn't change. I'm so glad I made this free appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We appreciate Julie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julie Duell always comes thru to help us after a year of purchases with her we have come to count on her for all our in home appliance and entertainment purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in making our decision to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant explained, after hearing our wants, and sizing our rooms, what system would be best to achieve our desired result. We are totally satisfied with the given help, and the actual product we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and explained what we needed in eas6 to understand language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great review but I decided to make a purchase at a later date, but Micheal was great he had a lot of ideas, was very knowledgeable on what I could buy and how I could apply the modifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan Setup our home theater system and answered all our question regarding our new services. He was very helpful and patient with us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time Skipper Nelson has been here - excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great! Skipper is very informative and respectful. He even sold us a couple of items we needed that the original consultant didn't offer or realize we might need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Was able recommend the right products to fill our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy is always helpful. understands your needs easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a service rep come out and inspect our home to help figure out what to do for our WiFi not reaching all of our home. He was AMAZING and helped us figure everything out. Thanks Best Buy for being so awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the in home consultation through installation, everything went great! the people and the service combined to meet and exceed my expectations. My new home theater is exactly what i wanted.

    I would recommend this to a friend