Customer Ratings & Reviews

We needed help getting our remote connected to our new TV. They were knowledgeable and efficient. They were on time also.

Cam was knowledgeable, patient and professional. I would highly recommend

James is super knowledgeable and really helped me with my in ceiling sound system install. It is amazing!

Tech showed up on time, was courteous and extremely knowledgeable. Helped me position my mess towers to get the best coverage. Also moved all my smart features to one WiFi network.

Marvin was great. He took the time to listen to my needs. I really appreciated everything he did for me.

Working with Shawn is always wonderful and a learning experience. Best Buy is just that.."Best Buy".

Our frig went out, so I came shopping. Benjamin was fantastic. Very helpful and fast! I was out the door with a new frig in no time at all!!

We have looked at smart bolts, lights, etc, and were interested in making our home a smart home. With their knowledge of these items it made it much easier to choose the right ones for our home.

The expert was very helpful and knowledgeable. He listened to our requests, was able to walk us through the items that we needed, and placed the order online for us.

I was very impressed with the service.I was given by the consultant from Best Buy. He helped me identify what was going on with my WiFi and what the best solution would be without pressuring me to buy anything

We were looking for appliances and Paul was incredibly helpful, knowledgeable, and patient. He is now my go to resource for all future needs.

Our Techs showed up on time, They were professional and efficient. We were able to learn about our new "Smart" TV, and are extremely satisfied with our experience.

Karen, was such a huge help! She walked us through the whole process on purchasing all of our appliances!

Although in store service was not good, the in person home consultant did exactly what was needed confidently and took time to work with us to explain which helped

Very personable, knowledgeable and gave me some great insight regarding integrating my old system with the new technology. Now I just have to implement. Give the a raise!!1

Jorge Gonzales is great! Ask for Jorge - he’s the best!

Cody did a great job explaining my options, setting everything up, & then troubleshooting some unexpected networking hiccups. Thanks, Cody!

Bought a house and needed help with getting a multi room home audio system back up and running after years of neglect. Best Buy's consultant and techs were great.

We had a home consultation for recommendations for a receiver and TV for our home theater. We are pleased with the Geek Squad's delivery, installation and instruction in using the TV and receiver. The first receiver was defective and was replaced with a new one in a timely manner.

I very much like the stovetop I chose. Looked at many locations to purchase it, but, Best Buy had great price and handled getting installation done - all in one purchase price. Delivery, installation, cleanup and hauling away of old unit handled nicely.