Customer Ratings & Reviews

Thomas McDonnell was the tec who came to my home and surveyed what product was best for me. He answered all of my questions and concerns. I am very happy with this security system easy to set up and use.

Our advisor was fabulous! Didn’t try to upsell us, offered alternatives & suggested additional solutions for us to consider in the future if we needed. We highly recommended Best Buy!

Great service and in-home support. No up sell from any Best Buy employee.great to have Quinn help navigate out home theater / tech install.

We needed help with setting up blu ray. Bob was very nice. He explained everything to us. Thank you Bob!

The tech at my free in-home consultation was very knowledgeable and gave me options for connecting a receiver to some old speakers in my ceiling. Unfortunately, it required moving my TV and mounting it on a wall and getting a center speaker, so the cost became prohibitive.

My advisor was knowledgeable and provided great suggestions for products and services that fit my needs. The purchase process was easy and will be going back to him for additional projects.

Adam was amazing! He was extremely knowledgeable and easy to understand. He took his time to answer any questions we had. He provided extremely helpful suggestions and insight without any pressure!

Explained everything regarding our 86 inch tv and installed it themselves you don't find that like that anymore. I called him a few days after and he took his time to explain more. Thank you

Our in-home consultant was very helpful. He answered my phone calls anytime I needed something or had a question. My home theater came out wonderful and I got all the appliances in a timely manner. very satisfied.

We had thought about security cameras and a network net for a long time. Our consultant was knowledgeable and explained all of our options. I was very pleased with the result.

Zachary was great. He did not try to upsell me; he listened to understand my needs and suggested excellent options.

Mark Hummel was very helpful with my Microwave order. I would be glad to use his advice again, and recommend him to others!

Our advisor answered all my questions and was able to get recommendations that fulfilled my vision for my media room. Im almost finished with the room and definitely pleased with the results.

I needed help installing our new TVs and home WIFI system. The experts were polite, very knowledgeable and quick. All my questions were answered to my satisfaction.

It was a pleasurable experience. The rep took her time to understand what i exactly wanted and made considerable opinions and suggestions that would best suit my needs.

Matt listened to what we had in mind for home entertainment and then he put together a great package of TV's and SONOS audio equipment. The three-man Geek Squad who did the installation were great as well.

So helpful, so responsive, so knowledgeable about products and services.

Highly recommend this service to help determine which products are best/fit your house. The consultant fully explained the pros and cons to help us decide. He also measured it out so we could visualize.

We were looking for expert advise on the Home Theater system. Doug gave us a perfect layout and plan for the entire project. Very happy the way everything turned out.

The consultant didn’t try to pressure us to buy anything. He was very knowledgeable and helpful in guiding us to what would be right for our home. Very pleased with the help and outcome.