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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 21,193 reviews
  • Rated 5 out of 5 stars

    Our consultation was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom answered all our questions for our new washer, dryer and dishwasher. He was incredibly helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christopher was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher was great. Highly recommended. He's very personable, professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and complete review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative came to our home reviewed our needs and made recommendations then when we were ready to purchase, he met us at the store and assisted us there. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful expert and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our expert was very helpful and solved our issue...and even helped us with another question we had about our sound issue..... Thank you very much! A valuable service to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was superlative from start to finish. Smart, knowledgeable, personable. After having Adam here (though I was going to get another consult/price) it was a no brainer to go w/Adam and BB! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N. J. was excellent to work with, answered questions I had and also explained other options for further options, which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised -consultation was free and without pressure . Santiago was fantastic and responded both at the the initial consult and after for additional questions .The whole process was seamless ! Thanks -Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance with the purchase of a microwave. Came to our, made measurements and provided options for the purchase. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to get great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was excellent. Very responsive, professional, and customer service driven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan Gil is an excellent asset to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan is excellent. Listens to the customers need and ensures that the recommendations he makes fit the expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home consultation for TV and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable in-home consultation for TV and sound system installation. Suggested exactly what I needed, within my budget, and set up installation appointment very quickly. Would use them again. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matthew Lidster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help seeing if the TV would fit in my home correctly and Matt did a good job and was very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great delivery and Installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly, installed and the brackets and TV fairly quickly, made sure the were connected to Wi-fi, cable and in working conditions. They also cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better to have someone come out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better to have someone come out that knows the products and can talk to you about the pluses and minuses of each. We came up with s game plan and I can piece it together as I'm able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    advisor on time and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to pacific sales. explained my need for proper measurements to decide to buy a stacked washer dryer or side y side. advisor gave me the options so I could make an informed decsion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found my Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to replace a screen and purchase a sound bar. Excellent customer service. Friendly, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with our Internet coverage in our house and the consultant told us what needed to be done and we'll be following his suggestion in the very near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the effort Mike extended to be sure I was getting the best product for my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consultant was very informative and knowledgeable. Listened to our needs and provided suggestions and alternatives to meet our needs. Quick to explain things we different understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful! Took very little time to figure out the issue. And I what I needed to do to correct it. Also assisted with ordering new equipment!

    I would recommend this to a friend