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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 21,193 reviews
  • Rated 5 out of 5 stars

    Consultation helped us to choose home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to select home theater and we were not sure whether to go with 5.1 or 7.1 with receiver or without receiver. Consultation help us to make that decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was very knowledgeable and helpful in addressing our many issues with 2 New tv's and our cable network. He assembled a nice package of equipment for our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SpaceAge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good. I’m not sure response times were as I expected, but I may have expected too much of Cesco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN-HOME CONSULTATION Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My time with the In-Home Consultation rep was very beneficial. We reviewed my existing equipment and discuss upgrades and improvements. I have made many purchases through him. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy Customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, very informative. It's a pleasure doing business with a Best Buy professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice consultant technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DeAngelo is a nice guy. He was very attentive to my needs and came to our apartment to check the space and all connections I would need to do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with In-home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consulting expert had some great ideas and he helped me understand the different technology available that I can apply in my home. I am looking for 4K TV and he assisted in sizing the correct tv for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our tech was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Bya was professional and courteous. She was on time and was very knowledgeable. She answered all of our questions. I am very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to put up new routers and security light in our backyard! The experts was great! The team work really good together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Response to Post Consultation Question (?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home consult, recommendations and discount pricing were excellent, but a post consult question posited via email was not acknowledged. That is unfortunate as I was about to make a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diego has great ideas and easy to speak to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been trying to figure out an outdoor theater solution and Diego immediately came up with a great solution. I have since bounced all questions off him and he never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was great. I love my new washing machine. Thank you Ken!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultations with Best Buy staffers always help me in making the right decisions to purchase exactly what I want. They are always professional know their craft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made us feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with choosing some security devices, and the expert (Adam) did an in-home review. We were very pleased with his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant helped piece our appliances togethe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultation was for our kitchen to replace all of our appliances. Our consultant showed us options and was very knowledgeable about the products we ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Consultation on Theater Room Surround So.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our surround sound system in our Theater Room. Mr. Abdul Mohamed was a great help with his expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 " LG tv works great, I am learning about smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our new LG tv, we learned how to use the on screen mouse and other functions of smart tv, great picture, installed ROKU which gives us access to prime and other movies and shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient, knowledgeable and friendly, very honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santiago was a great help in selecting the appropriate appliance. Install was smooth and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my 85 inch tv was successful. Ricky and his working partner did a fantastic job placing it on the wall.

    I would recommend this to a friend