Customer Ratings & Reviews

Everyone was scheduled to arrive on the same day (and they all arrived as scheduled). Work was completed expeditiously

To be honest I had my doubts about consultation, be it was great very easy to work with my advisor, he did a very good job.

T. Baker came to our church to give us a consult on what we needed to get the internet throughout the church. He was very professional and polite. He took his time walking the entire building. Thank you.

Excellent service and set up. Neat and clean , very respectful. The entertainment system rocks!

Very helpful and respectful. Recommended. He helped me very fast to schedule a second appointment that was required for my installation.

Tom Baker did a great job creating the best solutions, easy to understand system that fit my needs and budget. Highly recommend

Timely, professional, and knowledgeable. All of the Geek Squad members who completed installs at our home were exceptional and I would highly recommend them.

Professional, friendly and thorough. Explained in detail and responded constructively to questions.

I needed to replace my gas cooktop. The consultant was excellent at measuring the cutout and suggesting which cooktops yo choose that would fit perfectly in the cutout.

Get more responses to survey if you didn't require a specific number of characters. A very simple two or three words are all that is needed for excellent service that was delivered.

Rick and Sam from GCS did a wonderful and thorough job in installing our cooktop. Kudos to them.

Brian came to the house, assessed our needs and recommended solutions within our budget—all while being one of the most courteous and knowledgeable people in my experience. Highly highly recommended!

Our exterior cameras’ installation questions were answered and we ended up happy with the product.

We needed help with a TV and home theater. The expert was professional and helpful in helping us arrange our set up.

I was having issues ordering online, so I did the online chat, then received a phone call - got everything I needed and received the best service. Customer for life.

We needed help with a remote start for our old Oldsmobile. We also needed help with MyQ Smart Garage Control as well as outdoor security cameras and solar panels. Mikey was absolutely amazing! He answered all of our questions, he was very patient with us and he is so very knowledgeable. Mikey even went through numerous freight boxes for us to find the MyQSmart garage control when the shelf was empty! So hats off to Mikey! He will be the one we will be working with from now on every time we need something from Best Buy. Thank you Mikey for doing such an awesome job for us. We also want to thank Derek with the Geek Squad. Derek is also amazing and so very knowledgeable. Derek installed our MyQ Smart garage control, the outdoor security cameras and the solar panels. Derek was very friendly and professional. Derek always showed up on time and went out of his way to explain the Ring camera system to us. He is a very impressive young man! If we ever need any Geek Squad work done inside/outside of our home, we will be specifically requesting for Derek!

Jesse was very friendly and knowledgeable. He is also very hardworking and responsible. We like working with him. Working with him makes confident in our choices.

I wanted to find out if my current doorbell configuration was compatible with the Nest Hello Video Doorbell. My advisor said everything should work based on the year my house was built.

My advisor appear very knowledgeable and trustworthy, he gave me all the options that’s will help me upgrade my theater room equipment. I really appreciate his expertise. Thank you Ashlond

The in-home consultant made picking out an audio receiver and subwoofer easy and convenient. They came in and gave recommendations for what I could afford and do the job that wanted the products to do.