Customer Ratings & Reviews

Kevin is knowledgeable and did a great job on a complex order of 5 TVs and a sound bar. He was responsive and efficient.

I have been a Best Buy customer for many years. I am very satisfied with their service. Two weeks ago I bought a GE refrigerator, I really liked absolutely everything: how they work with customers, delivery and installation. Thanks for the service!

Michael and his coworker Juan went above and beyond to make me a happy customer. From the sale to the delivery home these guys were A+ material all the way through! I can't stress how content I was choosing Best Buy for my purchase!

Mike is beyond friendly, thorough and understanding. He makes sure that all of the stages are covered and that everything was going to meet our needs. Extremely impresses with him. I swore to not buy from Best Buy again after terrible experiances, but I will if I get to work with him. Man deserve a raise!

With all of different TV screen options, LED, miniLED, QLED, OLED, etc, we did not know where to start or what option fit best with our TV watching area.

Very personable, knowledgeable and helpful. Highly satisfied

Excellent in home evaluation for our new home. The technician was wonderful and arrived on time on a Saturday morning. The plan was to go room to room and measure for TV's and soundbars. All the mounting information was also reviewed, room by room. One of them was over a new rock fireplace and I had concerns about damage. She assured me they would be mounted perfectly as they had done many of them. At the conclusion of the in home assessment I purchased three Samsungs and one Sony OLED for over the fireplace. Everything was discussed at length and all my questions were answered. I set up a delivery date and everything arrived exactly as promised. They placed each TV in their respective rooms and since I have my own installation person, I didn't need Best Buy to install them. I have used the Geek Squad several times for installation in the past and they always do a terrific job. However, I was not aware that Best Buy had an in home consultation department on my initial visit to Best Buy. Since I needed four TV's in different sized rooms it wasn't as easy as I thought. On my second visit to Best Buy the salesman mentioned it to me. He set up the in home consultation and they called me the very next day to set it up on a Saturday morning. The person they sent was excellent. I would highly recommend Best Buy for anything you need. A week later I bought my new refrigerator from them and that will be delivered in a few weeks. Great company with great service.

Very happy, Bryan helped us pick out all of our appliances and tech stuff and make sure we had everything on time for our new home. This is the second new home he has help us with over the last few years.

My consultant, Mr.Bari, was a . tremendous help to me. patient beyond belief, courteous, and extremely knowledgeable. I highly recommend a consultation with a professional.

Donny is great to work with and came up with the perfect solution for our project.

Arnold did a fantastic job listening to our needs for our backyard speakers and boosting our Wifi. He came to our home to recommend what system would give us the results we were looking to achieve. He also supervised on install day to make sure plans were carried out. Workers were excellent and professional. They installed everything and had it up and working the same day. We love our new backyard surround sound and the WiFi booster made a big difference with our TV picture quality.

Darius knows what he’s doing and gives great advice. I finally got my back ordered cooktop installed and Darius also setup the appointment with very capable installers who showed up on time and got the job done! Thank you all including Best Buys for offering such valuable services and competent personnel to deliver the promises. B. Reed

The total Services that we have experienced was completely satisfying, professional and very generously informative. We had a amazing experience with Adam and Brynt Which they changed our perspective through Best Buy Tech experiences. Thank you all for your time management and wonderful attitude.

Had a wonderful time shopping for my new Gas Range & OTR Microwave. Mr. Hashem was very patient, helpful and friendly. Same goes to Ismael from the cashier, Michael for taking time to take my call for some concerns down to the delivery & installation. Everything & everyone was amazing!!! I love my new kitchen appliances.

I was planning to build a home theater in my home, I did not have a lot of knowledge but Jordon/Best buy was super helpful to give me all the insights in building a home theater. I m glad I went with Bestbuy and their total tech program. I love my home theater, their installation was top notch too. Highly recommend.

Great service. The guys set us up, mounted the new tv perfectly, set up the old one upstairs for us. Hooked everything up and explained it all in terms that I could understand.

Very Happy with my SS Bosch DW- Price/Service My SS Whirlpool wall oven/ microwave is 4inches short - I’ve a gap on the cabinet wall Looking for a cabinet tradesman to cover the gap. BB consultant & TT LLC installation crew needs improvement in communication

I explained to Mario what I needed in a refrigerator and dimensions and he found me the perfect match in minutes and savings for me!! He was so proficient and professional- thanks Mario

I moved into a new home and needed advise on what products would best meet my audio and video needs. Erica met with me and suggested the perfect products and set up installation. My home audio and video is not only looks and sounds incredible but is also perfect for the decor of my home. I am ecstatic with how perfectly everything fits and works.

We recently purchased a set of home theater equipment including a TV and audio system from Bestbuy. Throughout the consultation, purchasing, delivery, installation and afterwards service, the experts in the Magnolia team at Mountain View Bestbuy provided excellent services. We'd like to thank Johnathan, Joe, Joee and Praneel for their great help.