Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Consultant saved me a headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Douglas helped save me time and money by giving me the information I could not find on my own. I will absolutely be going back to him for help in the future.
I would recommend this to a friendRated 5 out of 5 stars
Helpful discussion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My in-home consultation went very well, and he had a number of good suggestions. Our building project has been delayed somewhat so I haven’t purchased the recommended items yet, but will do so.
I would recommend this to a friendRated 5 out of 5 stars
Complicated made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying appliances and electronics for an entire home is bit overwhelming. Joe’s knowledge and expertise really made it all rather easy.
I would recommend this to a friendRated 5 out of 5 stars
It was a simple and easy transaction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was my first time buying a home theatre system. David was knowledgeable and got me everything I needed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Consultation was thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extensive confultation on multiple home automation enhancements. Covered Sonos sound system, Nest thermostat , Harmony remote, Chamberlain remote garage door opener. Georgie did a great job of explaining each.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having an in home consultant was really helpful in making our decision about the right product and components. It was free but was a selling point on whether to go with Best Buy or another retailer
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service< Ryan is amazing! not much more to add, all positive.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome home theater experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shamus is a home theater expert! He walked us through the entire process and helped us select the equipment that fit our home.
I would recommend this to a friendRated 5 out of 5 stars
Gave us all the info we needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciated his knowledge of the products and what would work for us and we ended up with a new fridge, range, over the range micro/convection and dishwasher. Couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
Love my Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy team member assisted me in deciding between two different cameras and I’m glad they did! Purchased the Sony 440 and I love this camera! Especially the projector feature! Thanks Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
Very informative about surround sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative about all the equipment (receiver, amp, speakers) needed for my surround sound system for my den as well as additional speakers in other areas of the house. Gave information on the number of speakers needed in different areas and placement of speakers.
I would recommend this to a friendRated 5 out of 5 stars
Ian is professional and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ian listens well and analyzes the customer needs. He provides useful information along with suggestions. Ian has worked with us on two separate home projects and we have been very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Go Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My request/call was returned immediately and all my questions answered. Very happy with my purchase and the communication. Excellent staff at this location!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed working with my consultant John. He helped me purchasing my home theater computers & kitchen appliances in my new townhouse. He is easy to work with and made the process less complicated.
I would recommend this to a friendRated 5 out of 5 stars
Good communication and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty afraid and worried about the service but it was pretty good with constant communication and updates prior to arrival and safe deliveries for all my appliances.
I would recommend this to a friendRated 5 out of 5 stars
Great help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Donavan provided great support and information on my 7.2.2 system and what I need to improve my setup.
I would recommend this to a friendRated 5 out of 5 stars
Everything recommended was perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We looked over several recommendations for computer builds. Everything we selected has served me well and I couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
In-Home Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My In-Home Consultant, Donnie Mendez, was awesome. He walked through a home with multiple tv’s, many dated and recommended the latest technology and connections for my client. I am very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
We will do it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help to replace two small TV's with two new smart TV's and Jay Apanich was very helpful and we were very glad to have a single Best Buy rep to ask questions.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wesley was very helpful and very knowledgeable. Would recommend
I would recommend this to a friend




