Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 21,193 reviews
  • Rated 5 out of 5 stars

    He was patient and knew the products very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was amazing to work with he was very knowledgeable and is an asset to your sales team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated that Kyle was very knowledgeable & unlike many other businesses that send tech’s to your home, he was always on time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suggestions!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was terrific...explained things I didn’t understand and made several suggestions to remedy my issues. I was really impressed by the fact that I could call if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my music back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick knew exactly what I needed. I followed his advice an lib my new music system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed two mounted TV's , sound bar. and WIFI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team with Donnie,Austin and Jay were terrific. Expert knowledge and detail oriented. A true wonderful experience without any hassles or mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home adviser was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we had a weak wifi signal in certain parts of our house, our adviser did a great job in identifying our weakness's plus gave us good solutions to improve our wifi coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We loved all the right information that our adv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife were looking for a powerful router and finally found one at best buy, so far 1 month later we think this is the one. So thank our advisor in helping find one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave me lots of good ideas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. Answered all my questions abd friendly too. It was easy to purchase what I needed and to domain what I was trying to do at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch LG G2 joyl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David helped us select the TV and all the components we needed for a great home theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consualtion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative, and we had a great and knowledgeable agent! There was no pressure to purchase anything! He had the technology and knowledge to check my existing system and recommend certain upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was right on point with any questions I needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a washer/dryer stacked installed. Although the washer was damaged the installer were great and explained how to receive a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fast, friendly and very professional. They took great care with my things and made sure I knew how to use everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Installation of Samsung Frame TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were prompt, professional and efficient. Very happy with my experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt extremely comfortable with our discussion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Hernandez was fabulous. He was extremely knowledgeable and listened closely to and understood what it was I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a new Sonos System. Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the new Sonos System with our Terrace 55” Outdoor TV. Great quality sound system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me a solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not heard from my consultant since one follow up call where he said he would speak with the tech that visited and get back to me. But the solution he recommended takes care of our issues and we are absolutely going to implement. I am about to reach out to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I followed all recommendations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was on time, polite, and knowledgeable. Made several recommendations and did some troubleshooting for me. We were very pleased with our consult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two TVs installed and the speaker setup. Great work by installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was amazing. He knew exactly what we needed, recommended products for us and did not try to just sell me a bunch of extra stuff. This was the route to go.

    I would recommend this to a friend