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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 21,193 reviews
  • Rated 5 out of 5 stars

    Components for TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny was the person from the Geek Squad who analyzed my issues on my TV and various components. I was impressed with his expertise. Most of all, he was such a nice guy to this senior low-tech lady!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consolation helped me with everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They installed my in ceiling surround sound and were efficient and professional. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart staff… the only answer with electronics today. We have relied on Best Buy for years in Florida and wisconsin…They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew exactly what he was talking about and was very helpful and informative in regards to recommending tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation solved our problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help improving home WiFi performance, and the Best Buy agent that came to our home was very helpful. He came up with a solution that solved our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-home consultation tech came to my house on time. He was professional and well informed of everything about my needs. I could not have asked for a better experience. All my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricy but very good people with friendly attitude and patience…. Good job ✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top consultation with patience and details. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INstall on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant on this, Glen Balagna was very proffessional and knowlegable. The crew installed our items perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This in home consultation wonderful, Jason great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Golloday has been consistently great in helping us with our in home consultation and questions, for years now. This time was no exception, and everything was so helpful! Thank you Jason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was always available to answer any questions either on phone or email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonance speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sounds system work and sound really good them have the best tech guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from beginning to end everything we wanted in a television. Made me feel good about my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very patient, personable, and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelly was the consummate professional- on time, answered all my questions and did not push a sale. She even took time to look at existing hardware which did not relate to the immediate issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home consult was extremely helpful. My questions were answered and I believe an educated decision was made in regards to choosing the right product for my situation. Thanks to my consult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is our “go to” expert! We will continue to call her when we need anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need help with our security system, I wanted everything to work together and with their help it all work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant helped me pick out the right surround sound equipment based on my house set up. Walked me through the reasoning step by step, and answered my numerous questions. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives a very clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For new home owner this is probably one of the best service you can request for. It gives a clarity of thoughts and helps you plan your design. Thanks for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suggestions and information from my advisor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy consultant gave me advice and consultation in setting up a ring security camera system. He also volunteered a follow up visit if necessary. I highly recommend.

    I would recommend this to a friend