Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Satisffied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy Kruse made our experience perfect. His knowledge of the products and how they work made the buying experience terrific.
I would recommend this to a friendRated 5 out of 5 stars
Great home theater consultants
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to figure out what was needed for our home theater and the agent was extremely helpful!
I would recommend this to a friendRated 5 out of 5 stars
There were no time constraints, it was very produ.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was wonderful having a consultant at my home. It made the process so much easier. Thank you, Margaret
I would recommend this to a friendRated 5 out of 5 stars
Great tech team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard and the team with Ana Oscar and such are great people who care about how things turn out
I would recommend this to a friendRated 5 out of 5 stars
Creative solutions to fit our individual needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have multiple needs currently, varying from; security, office, lighting, televisions & appliances. Our advisor was able to assist & arrange solutions that fit our home & budget.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeff is very knowledgeable and has gone above and beyond to offer exceptional service.
I would recommend this to a friendRated 5 out of 5 stars
Techie Advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new home previously had a "theater room" but the previous owner pulled all the components. We had Bryan show us what equipment we would need and how to get everything set up the most optimal way.
I would recommend this to a friendRated 5 out of 5 stars
Competent and Reassuring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a measurement fast. Our consultant came to our home on the Sunday of a 3-day holiday weekend. She was great and made sure to answer any questions we had about our options.
I would recommend this to a friendRated 5 out of 5 stars
The installation was excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason made quick work of a somewhat complicated installation. He clearly knew what to do and how to do it.
I would recommend this to a friendRated 5 out of 5 stars
David our advisor in SA, TX was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had sent David a list of things we were looking for to complete our new home. He was very helpful in finding appliances that would look great and fit our budget.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional insight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mr Mendez, was on point, with his assessment, about the technology , I needed for my makeshift movie room, great suggestions, great insight, very professional,very knowledgeable. Love BestBuy.
I would recommend this to a friendRated 5 out of 5 stars
Helped me decide.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel helped me decide where and how to install my new wall-mounted Tv and accessories. He was friendly, knowledgeable, and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Great in home service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home advisor was VERY helpful. He explained everything step by step and provided his information for questions after he was done. Well worth the price for top level service!
I would recommend this to a friendRated 5 out of 5 stars
Elvis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Elvis a great help and was there for follow-up.Explained for me.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up out new tv, receiver and subwoofer to our existing surround and did a fantastic job. They were super professional and did an awesome job!
I would recommend this to a friendRated 5 out of 5 stars
EXPERT COURTEOUS HELP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed visiting with the consultant as he looked at my house and all my needs. He was pleasant, courteous and helpful in his assessment of our needs and different ways to address them.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sister was concerned because she’d have to be alone for the consultation. Nimesh was very personable, polite and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Good informative meeting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick went over the Ring Security System very thoroughly. He answered all of our questions about cameras and sensors. Would recommend service to anyone getting a security system.
I would recommend this to a friendRated 5 out of 5 stars
Very convenient for the consumer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was very helpful in choosing the right size tv for the space we wanted to put it in. Great advice for sound system and type of stand for the tv. Great guy very knowledgeable about his job.
I would recommend this to a friendRated 5 out of 5 stars
I was treated as a valued Customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy tech staff Michael Hooge Frank Schultz, Donnie and Jamal exceeded my expectations. Excellent Customer Service! Great Job! Please do not disclose my name or any personal information.
I would recommend this to a friend




