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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 21,193 reviews
  • Rated 5 out of 5 stars

    professional consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product excellent service will recomend to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consult was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph was wonderful and very helpful! He let us know what TV would fit in our living room best. He got us just want we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff and strait forward to what I needed. I’m going nowhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly and excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed our new TV installed and Kurt did an excellent job. He was helpful and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to put in a home theater system in a room that had previously had one. The proposed system was designed against our budget, and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s home advisor, contractors, and geek squad made us moving into our new home a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high level of professionalism & communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marlon installed my TV in my bedroom. He was prompt. Great communications. Professional install & clean-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Matt were awesome with our setup today. Very patient testing the cameras and making sure we were happy with the view even though temps were very cold today. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring cameras and solar panels were installed. The Geek Squad were professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Educated consultation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a home theater consultation. He helped me decide if it was I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suggestions Great, Follow Up Lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who gave me home consultation recommended some great things that we are very happy with. However, biggest issue was him returning phone calls and emails to follow through on consultation. After strongly considering going elsewhere the deal was too good to pass up and we wind up going into the store to complete the order and the person who took care of us in store was phenomenal and very apologetic for how things were handled and was great about being very honest with his recommendations and not pushing us to buy the latest, greatest most expensive anything. Because of him and his associates we will continue to do business a with BB when at one point thought never would again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ande King is an Excellent Consultant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ande was extremely helpful and we discussed many options for washers. He was professional and very knowledgeable. I would definitely use him again when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brady Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady was excellent. He went through our options and help choose a great set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, a great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to upgrade our Kitchen Appliances and our consultant made the project so much easier! We got better appliances, more savings and feel really good about the experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Entertainment Consulting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan assessed our needs and provided clear, no-pressure, expert advice for achieving our goal. I feel We got exactly what we needed at a great price, and I would recommend this service to friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was very nice and polite. We both were misled on his reasons for coming through no fault of either of us, but he was very helpful in following up to try and resolve my situation. He also followed up with me as promised which I felt was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really liked the recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small living room surrounded by windows. Our in home consultation helped us to decide on the best t.v. for sun glare and what size would look best. Very helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and went way above and beyond. Would definitely purchase a major appliance again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was great and helped a lot. Looking for his install team to do a professional install. More to come,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    simple delivery that took abut 4 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    part of this transaction was missing in the notes/order. behind the refrig ie water line, doors ie getting fridge into kitchen. no one knew doors of a brand new frig were to be taken off to get refrig into kitchen. ordered in july delivered in sept. stove. checking the gas line. would a plumber be needed. since the house is an older house, connections would be different. on/off valves, if existed, would be located differently. none of this was noted for me or delivery personnnel.

    No, I would not recommend this to a friend
    • Brand response from Consultation Team
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) 548-0828.