Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 21,193 reviews
  • Rated 5 out of 5 stars

    Knowledgeable and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erica was both extremely knowledgeable and professional. She listened to our needs and made appropriate recommendations. Will reach out to her in the future when we need help finding solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thompson and Willy explained options very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Knowledgeable and explained options required by my physical limitations. Applies to Thompson and Willy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Che

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Che was great. He listened to what I needed and offered a perfect solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was incredibly professional and helpful. I couldn't be happier with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad and Frank helped me with kitchen appliances and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a pair of matching fridges on very short notice. Brian not only found them, but got them to the store 48hrs later. Good products, GREAT SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having a pro evaluate and advise me helped a lot.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a pro evaluate and advise me of the right equipment to buy, alleviated the guess work in my decisions. and knowing I have the most up to date equipment is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremy is a rock star!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great working with Jeremy , he made everything happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and professional. Made sure everything was set up correctly and cleaned before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert, patient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were concerned about the space available for a new refrigerator. We opted for the virtual in home consultation and are very pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant super helpful to meet our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful, professional and friendly. We talked about the set up requirements and needs. Scheduled next available appointment for final set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advisor was very polite and knowledgeable. However, every item we wanted to have installed/hooked up came with a separate $49.99/$99 installation fee! That’s ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expert consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help purchasing TVs, mixers etc for one our new rentals and John Summerlin helped us with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They offered me a very good all around review.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new home with build in speakers upstairs and downstairs. The consultants helped me with overview of what I needed to set up a overall comprehensive TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great! From the delivery to the placement. We loved it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Best Buy arrived as scheduled, and made several recommendations to improve the wifi in our home. We purchased the mesh system he recommended and are very happy with the improvements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AVR Setup/Denon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys,did a very good job. Knowledgeable about my products. Friendly. I would of like to see, them use a Tripod or a Mic Stand, for the Audyssey set up. Have on hand a Sound Level Meter, for Manual Setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken is cool .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken has a pleasant demeanor. He answered my questions and explained how things will work. He was on time and professional with his dealings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultantant BestBuy my go-to place

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to fulfill all our need , even when a product was not available, he came up with an alternative that was better than our original choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was so helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very stressed about finding the right size refrigerator to fit in a custom space as I had very few options. The gentleman made it easy and took care of everything.

    I would recommend this to a friend