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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 21,193 reviews
  • Rated 5 out of 5 stars

    Someone who knew what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem hooking up our gas dryer and your contractor fixed it beyond our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advisor seemed to be knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed assistance with my Bose Soundtouch 300 sound bar. Advisor downloaded the APP to my phone, updates were still downloading when he left. I tried to connect the soundbar with the APP , but this did not work. I need additional help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was professional, precise and courteous. Excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation helps us understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help wit built in microwave, dishwasher and roomba. The home expert helped clarify which appliance works for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos interface problem with mesh system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a brief call prior to the visit with the store’s tech staff the information provided solved the problem and no further action was required. It doesn’t get any better than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant validated our choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the help we needed in making good choices for our home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for security camera and the more I looked the more confused I got, she was able to explore my situation and recommend what I needed. and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rome gets 5 stars Great help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rome was extremely helpful in all aspects of the job I would highly recommend him to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consulting made it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consulting took all the guess work out of the install of our new home theater system. The Sony 85” tv coupled with the Sonos sound system deliver an incredible viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowlegable and personable.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful creating a new entertainment system for us and offered many good suggestions to upgrade an existing system. The visit made me very comfortable with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My adviser gave me all the information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My adviser had the information I needed to make a smart purchase. I had to cancel the first items and order new appliances, he process the change with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new tv for streaming I was also interested in a new sound bar for it. All my questions were answered without any pressure sales pitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great about calling ahead and being timely and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy for me to install the camera to my house .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology unraveled

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have the in-home consultation -- he explained my options and the ups and downs of the decisions. The gents that installed my products did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant hepled us make the right choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help in choosing TV and receiver that would fit our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job handled all my questions Now I find your daily messages too much so I will be turning them off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is very professional,extremely knowledgeable and a nice person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In home consult

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a free consult with Hannah. She was amazing! She told us everything we needed for a wireless home entertainment system. She came in measured recommended products that were within reason. Not pushy at all. She even called to see how the install went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris Lowe was much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Lowe Came on two occasions to measure for a new appliances. He was personable and very competent. Apleasure to deal with.

    I would recommend this to a friend