Customer Ratings & Reviews

I have had a very good experience working with Geek Squad member Nicholas. He works fast and efficiently, he is patient with explaining how things work and seems to know just how they work.

needed help installing a 65 inch tv on a brick wall with surround sound .excellant job & excellant service.

THANKS FOR ALL YOUR HELP. I RESOLVED A PROBLEM I WAS HAVING WITH THE REMOTS FOR TV YOU GUYS ARE GREAT

Stevie helped with my Ring Doorbell.He did a great job installing and explaining. He was on time, very kind and understanding! Thank you!

My advisor walked me through various options for what I needed and was patient as I made my decisions. He followed up and made sure I was happy with my purchases.

My wife and I are please with our appliances look forward to pick up other merchandise we saw in the near future . The frig is lovely the range and microwave just beautiful and the washer and dyer is breath taking love .

My consultant was fairly new to the position so didn't have all the answers. However, I really appreciated that he told me when he didn't know something and reached out to others at Best Buy to get everything answered to my satisfaction.

Love our new TV. it's just what we wanted. James, our consultant, listened, asked the right questions, and got us just what we wanted. Delivery and install was quick and easy. Great job.

Excellent staff. They are all very knowledgeable and friendly.

The guys did their job very well and they came here twice due to a missing piece.

It was amazing; Rendee helped me to find the right appliances for my house and follow up with me until delivery day!

Terry Pearson has been extremely great to work with. Looking forward to continue working with him during my home upgrade.

Beau and Brandon did a great job installing and setting up my 65" TV and sound bar. Professional and friendly during the entire process.

Techs arrived and immediately went to work. Did an exemplary job and were very professional. I would highly recommend them again. Very polite and very clean.

Needed new washer and dryer. Salesperson was very helpful in explaining pros and cons of the models as well as the associated rebates.

Awesome customer service! Marco was very helpful in resolving my issue!

Bill was very helpful and knowledgeable. He got us exactly what we were looking for that was right in our budget. I’ll be referring everyone to him!

Anoosh was outstanding!!! He was right on time and very helpful with suggestions and information.

Michael did a good job of listening to what our goal was for the houses. He did a good job of making suggestions and letting us make the decision. Great Job!

except where electrical wires run. They accidently cut an electrical wire. But within an hour, they had a licensed electrician at the house to repair and pay for the damage.