Customer Ratings & Reviews

Was very helpful. He showed us the product that exactly matched what we described we wanted

The sales person was very knowledgeable and friendly. He was professional and walked me through the whole process. I would use him again and refer him to everyone.

Ed is one of the best sales rep I ever work with. He is very professional Handel and customer concerns.

Aaron was on time, he was polite - sounded like he knew his business - and was able to give me a good advice on my needs. He was reachable after the install - and followed up regularly.

He was knowledgeable, very friendly & helpful. He made the process so easy. Will definitely contact him next time we need anything else.

She understood what my issues were and explained the better solution and in doing so purchased them right products with the results she promised.

We wanted a new tv and the consultant came, measured and advised me about what would work best. Installation was set up by her and all went well

Installation went great! Carlos and his colleague is the bomb!

The person who helped us was very good. She made it easy for us to decide and to purchase the right equipment that we need.

We were having problems with our sound system. We thought we needed to replace something. He figured it out without having to replace anything and no charge! I love Best Buy!

Kevin and his crew did a wonderful job with install of speakers, mounting televisions indoors and out. Very effective and communicated every step. Great Job!

The guys that hooked up all my equipment were great. They fixed my theatre, hung two TVs and were pleasant to be around. They even showed me how to run everything including my Alexa. Thanks

Your customer service was AMAZING enjoyed working with you through the whole process.

My advisor provided great information on the Sony tv I purchased as well as what type of tv mount it required!! The installation by the GeekSquad was perfect!!

no hard sell, took some readings for WiFi and recommended a low price vs best option. No hard sell but I ran up to Best Buy immediately after and made the purchase. Very pleased.

The consultant was extremely knowledgeable and helped me pick and purchase the best equipment for my specific home and needs. I would absolutely use this service again in the future.

Kyle was fabulous. He narrowed the TV selection to 3 TVs best suited for the space. Recommended a great sound bar. I am thrilled with both the consultation and the products that he recommended

Steven provided excellent advise and service. He was knowledgeable and kind.

He knew what was best for my room after a short chat and looking the room over. He was kind and considerate. Gave me options and I chose one and scheduled an install.

The employees that came it the home and Shyam are Best Buy super stars. We buy at BB because the service rocks. Over and over again. I hope you can keep employees like them.