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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 21,193 reviews
  • Rated 5 out of 5 stars

    Good delivery guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys hustled and were on point. Called when they got close and unloaded and placed items where i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy n shelley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelley is the best I love her she took care of me like am a family member and thats why I bought all my appliances from best buy because of her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultants were patient and thoughtful about how I could get our TVs mounted. They explained in plain terms what needed to be done which I appreciated. They are a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very informative. He showed me various choices and I was pleased with the outcome. The cameras work great for our office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian was very helpful and eased the experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was awesome! Knows his tech and was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience with Aaron & Patrick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had already bought our tv. Aaron suggested that we upgrade our DVD player which we did. Our old one was 22 years old. A wonderful experience all the through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quilty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer who installed the refrigerator for us is professional and friendly. His name is Cano.Thanks a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our needs and wants the advisor had the best an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advisor upon hearing our wants came up with 2 options for us to choose from. he offered optional equipment and terms, very informed. very polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue regarding voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with Dish regarding voice issues, the Geeks were able to clear the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent job; we replaced a damaged TV, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0ur TV blew in an electrical storm. The consultant gave us a range of options and helped us replace the TV and old electrical strip. We had the Geek Squad install a new TV, a surge protector, and replace a DVD player with a Blue-Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciated all of the ideas my advisor gave me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I would highly recommend. Our advisor gave us a lot of options that we wouldn’t have thought of ourselves. If you want to do it right, leave it to the pros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian is great! Very knowledgable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor helped us not only with our order but also was extremely helpful with resolving the install fiasco that we unfortunately had to endure with our wall oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home consultation solved my tv problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two problems solved. 1. My wi fi signal was not strong enough in my living room for streaming movies successfully. 2. I needed three remotes to operate the tv, blue ray and cable. The consultant recommended two changes that fixed both problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have looked at tv's for a while. The advisor came to my home and measured the area where I wanted the tv. This helped me to make a decision as to the size I needed, He also looked up the dimensions of the tv size he suggested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their professional expertise impressed us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with the fidelity of our home sound system. Anthony was prompt and professional in solving our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have had a better consultant.Brian listened to my wants and dislikes, found the perfect options for me. He has been very responsive to all of my calls, texts and emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Measurements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so helpful to have a representative from Best Buy measure for our new microwave! We were also given recommendations for the best microwave for the space! Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarrett was fantastic helping us understand all our options for home theater.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable representative, polite and available to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will plan for next upgrades soon ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and understanding with respect to all my questions/ clarification. Appreciate all your help

    I would recommend this to a friend