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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 21,193 reviews
  • Rated 5 out of 5 stars

    Our HOME Expert was phenomenal in all regards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great! He was personable, knowledgeable and made me feel confident about each decision we made together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service I got from my in home consultant - Scott Lavender. The delivery guys who brought my new refrigerator did a nice job as well. Can't wait to get the rest of my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cassy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone to play 20 questions with that is knowledgeable is such a bonus for my wife and me as we are just not very tech saavy. Cassy is a professional and we can trust her advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with his help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with home theater and.Jacob was knowledgeable and helpful to assist with our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant is extremely knowledgeable. He knew the answers to all of our questions. We will certainly call on him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team. Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. The guys were professional and answered all our questions we had from the previous installation of our WiFi and Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house makeover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job identifying proper locations, preparation for mounting and suggested models for 4 TVs, associated sound system and upgrade to whole home WiFi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In-Home Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The In-Home Consultation was very thorough with all objectives met. The consultant was very knowledgeable and patient as we posed many questions to him. This is a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mathew Roberts (Design)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy. Very informative!! Would likely make a selection with him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home consultant was very nice and knowledgable about the RING product. We were pretty much on our own in deciding how to use the product to really fit our needs. He got back to us very quickly with the cost and had our order to us quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frame TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam is very thorough and knowledgeable. He didn't leave until every question was answered. I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guided with a complex stove installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mukhtar was very helpful and went out of his way to help find the right product and services required. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee made the consultation process easy. We had to work through some communication issues between the person who provided the in-home consult and the field techs who came out for the installation, but overall, the in-home consult process was really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job completed by in home visit! As soon as 8K Samsung 55” returns on sale for $1,799, I will contact for purchase from my consultant. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sgrnt was very knowledgeable about products and help me deceided on the product that u was lokking gor very honest with he's responses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home consultation was very helpful. Matt made several recommendations for solutions to our home network and sound systems. He then arranged to meet us in the store for demonstrations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update to home entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home installations are always excellent! Everyone associated with these jobs bring an enormous amount of experience to the table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He understood my preferences & ordered the refrige

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new refrigerator. The Best Buy salesman told me about your Home Advisor program & promptly scheduled Mason Marshall for the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smooth and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert was very helpful, informative and suggested the things we need, glad we reached out to BestBuy for this job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable! Represented Best Buy quite well!

    I would recommend this to a friend