Customer Ratings & Reviews

We would recommend using this service for non-technical customers. Signed up for Geek service" also. Looking forward to their help with problems at a reduced rate!

My service techs were the best. Very knowledgeable and helpful. They did a great job.

Tristin set up our lanai TV, and helped us with another TV. Very professional: covered all of the bases

Provided several solutions and worked to ensure everything went well! Broke all options down into manageable steps and worked around the other projects in the house

Lori was great to work with, answering all our questions and providing helpful suggestions.

Made sure I was happy with everything. Reuben was extremely helpful and would definitely recommend.

They were good but I could have kept and used the Best Buy full motion mount instead of the one he suggested that cost $40 more. Now it’s difficult to get behind the tv.

The advisor explained the reasons why my wifi seems spotty sometimes. He gave me various options to handle the problem. He followed up with a written proposal quickly.

Was having issues with my just delivered LG dryer, I called customer service and the help I received was outstanding, the tech representative helped me and resolved my issue.

Megan helped confirm what we wanted and added her expertise to make our system more suitable for our home.

I met with BB consultant in my home. It was very informative and some really good advice. No high pressure sales. I am very happy with the results.

Was interested in buying a television and the home expert was extremely helpful and informative. Will definitely use him again in the future.

Ray was amazing and did a very professional job…thank you Best Buy

best experience every - everyone was so helpful - looking forward to working with them again

We needed help with home theater and central music system setup. Best Buy technician was very help full

We needed help with Home Theater sound systems. Richard Price was an excellent adviser, he made us feel he was there for us. No for Best Buy

Tiffany Gibson brought a merry-go-round of "possible" solutions to a close, identifying the equipment that was needed.

Moe came over and advised us on the proper equipment, We also got advice from Danny, both excellent highly professional guys. We ended up purchasing from them ! thank you so much!

Sayde was pleasant and helpful. She did a great job measuring for my appliances and being in touch with me, the salesperson and installation crew during the entire process.

The speakers and mesh network work great. I used the BestBuy installers to put in the speakers, setup Sonos and setup the mesh wifi network. The guys who showed up were polite and thorough.