Customer Ratings & Reviews

We needed help with home security cameras and I also was given an opinion concerning by printer

Total install of new TV, soundbar and DVD. All went smoothly. Service was excellent.

Jason was exceptional. Very professional, patient & he was also a great listener! I love having my personal go to guy for all my shopping at Best Buy needs!

Tim. was very knowledgeable and help me determine the perfect location to mount my new 85" TV.

Michael was professional and recommended the best and solution for my WiFi situation! I have been happy with the eero equipment and service I received from Best Buy!

The installers did a great job. They let us know what they were doing and how they were doing it. I will be using Total Tech Support again.

We have look around at TVs and home theater systems for a while but the guys from Best Buy were by far the most helpful and extremely knowledgeable.

You knew what I needed and made sure i got it !It was installed today….. and I LOVE it !

Megan was absolutely amazing in helping us. She helped us find a wifi router and booster within our budget and its exceeded our expectations!

I thought my in-home consultation was quite useful. The consultant was thoughtful and informative, filling in a few gaps as to exactly some of the tech pieces fit together.

My advisor took the time to assist me with the purchase of my Dell laptop. He went so far as to detail all of the specs, which I very much appreciated.

Santana was terrific. I got an appointment very quickly, she was very knowledgeable about security products, and created a plan and booked the installers very quickly.

Great consultation and customer service. I would certainly recommend best buy services to friends. The consultant and technician were equally friendly, helpful, and very knowledgeable.

Excellent, Installed a new 65" TV and paired my Bluetooth headset. Then did a wall installation for the replaced TV.

We needed help with placement of equipment in our den. We also needed help selecting the right equipment.

Our consultant was great in determining what surround sound system works best in our home. There was no pressure on what to purchase but helpful suggestions and guidance. Great service!

The 75 inch Samsung QLED has the picture, four HDMI inputs, plenty of other features. Simple connection via optical audio to my hi-fi system brings wonderful sound as well.

My in-home consultant guided me toward correct choices based on my personal needs and preferences. She never tried high-power salesmanship, was knowledgeable, courteous and prompt.

Everyone was very pleasant and helpful. Definitely will be using the Geek Squad for other projects in the future.

James was great, he helped me upgrade my surround system to Sonos equipment. I can now use everything with ease.