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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 21,193 reviews
  • Rated 5 out of 5 stars

    The person was a great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with internet and our tv. And to clean up our computer. They show my husband on how to log in on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in-home Consultant was so knowledgeable and easy to work with. He helped us choose the best components for our system and everything went so smoothly with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was perfect in his job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He spent time with us and was EXTREMELY helpful. Didnt sell us just to make a sale, but sold us what we needed. Very outgoing and cheerful. Great listener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient in suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew the TV I wanted from in store visits but not the size. The consultant was very helpful in deciding what size was best of the space we had for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had questions about surround sound, streaming, and a variety of other questions. The gentleman was very knowledgeable and in turn helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    programming universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and programmed my universal remote quickly and spent the time to show me how it worked and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Advisor was very knowledgeable and went beyond expectations to accommodate my needs and wants. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed without a problem. Wishes he would have used longer HDMI cord instead of saying it is really short but I plugged it in to play station. Son can’t move play station without it coming unplugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoyed the friendly team member suggestions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend them for an in home consultation. There’s no pressure to buy. I felt they knew they what they were talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was happy with all the advisors suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with our internet in our two story house. The advisor came and suggested eero. We bought it and it has been working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were diligent about getting things right despite challenges. Answered questions and explained things in terms we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! Very fast friendly and safe service ! We were very pleased with the whole process !! We will definitely use your service again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me go from thought to full out detailed plan of action and the installers were Great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, and very knowledgeable. The geek squad consultant was very patient with me and was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consult helped me make an informed decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JohnPaul was really great. He was helpful, thoughtful and an active listener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my system working again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system had a glitch and the sound was not working. Phil and Evan got it fixed and also helped me figure out some things on my new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the in-home advisor was very helpful with addressing my concerns and even set up a follow-up appointment when one of the tvs was mounted crooked. he did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Second Time was as Useful as the First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a modification to our entertainment system and a new TV for bedroom. Arron was thorough and provided a cost efficient solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a not- so-tech savvy person like me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant was knowledgeable and asked good questions to determine what I wanted and needed for better in home Wi-Fi extension. He was able to answer my questions to the point where I was satisfied that I was making the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advisor was very friendly and helpful. He went above and beyond in explaining my concerns and assisted us without any hesitation. Thank you!

    I would recommend this to a friend