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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The team was efficient, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable advisor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor was very patient with me. He was able to direct me in adjusting the Sonos, so I am happy that we adjusted it for better sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent listening skills. Provided me with the answers I truly needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert was great and would usr him again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was the best. He made our purchase so easy and made sure we made the correct choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bout 2 laptops, one in March and one in July.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service via phone. The consultant’s recommendations were excellent. I bought a Lenovo laptop in March and a dell in July. Love both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home expert provided the expertise and recommendations for the best viewing pleasure of large 86 inch television with sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with her advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She came on time and after I talked to her about our needs for TV, suound bar, receiver, and connections she provided very good suggestions and advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went directly to Genesis because how helpful she is, great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian was extremely responsive. Went out if his way to drive to BB Clearwater to pick up my preferred speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my speakers in the ceiling. Had 4 speakers installed to complete me theater room. Looks great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in customer service and knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane took me from a bare room to a full home theater system with ease. I trusted both her knowledge to get the best without overdoing and to give me the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is great . Tyler was so helpful I had no idea how much better our TV system could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultant: experience was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Consultant helped me with ideas for selecting the best size TV and discussed mounting options. He was helpful, informative and didn't waste any time, which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked with Tim Frazee for the last 6 months. He has been a big help in guiding and advising me on 2 different projects. He's my go to guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The suggestions my advisor gave me were helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new TV and my In-Home Consultant was very helpful. Geek Squad will install later in the month. Also, I purchased a Sonos subwoofer and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered our refrigerator returned to examine the damage to our new wood floors. they were polite, apologetic and took pictures and took down information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the expert advise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were very impressed with Kim Dang our in-home consultant. She was instrumental in helping us make our sound system decisions. Tom C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints; I wasn’t home for the install but as I understand, and have seen through use of our incredible TV and soundbar, they did a phenomenal job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad did an amazing job of presenting, scheduling and performing. We are completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all works!!! Great help and guidance through the content and set up. thanks

    I would recommend this to a friend