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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 21,193 reviews
  • Rated 5 out of 5 stars

    Wonderful assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fabulous _ - courteous, efficient, knowledģeable, helpful. I could not have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job - well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff, all questions answered & set up didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel knows his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was knowledgeable, explained everything so well with our unique situation. Obviously, he is a leader in this field.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    POOR RESPONSES by BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the TV was not level and the speaker fell off a day after installing and came to BEST BUY STORE TO REPORT THE ISSUES, AND TEXED THE INSTALLERS AND DID NOT RESPOND. Also paid $100 extra to the estimate

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best consultant

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted help with a home theater system and my consultant was incredibly helpful and got me the best set possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our new tv and sound equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor, Dan, was extremely knowledgeable and easy to work with. He gave us good a bit dvice and helped us save money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed all new kitchen appliances, Joel made everything a breeze, and installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jordan made me comfortable with our decision.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was on time, courteous and very helpful. He answered all of our questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    777777

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several complicating factors including missing parts and Hunter got them all fixed promptly. Best I have ever seen..6 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Douglas is Awesome!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Douglas is very knowledgeable and honest! Surround sound system turned out great. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oscar Garcia

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar Garcia was very helpful in the dishwasher installation, and explained the features well. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I knew what I wanted.... easy to work woth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally used this service for 5 new pieces in our kitchen, when. Our dishwasher went it was a no brainer to use it again to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and the Geek Squad were great to work with and their service was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing representative Jesse, I recommend working with him 100 percent, always available and willing to help you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iha was very helpful in explaining the different products and how I would be able to use them. He was also very helpful in ordered the products I decided to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest consultation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay Hill is the best. Recommended him to my sister.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consultation was great and will to work with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultation and willing to work with me while rebuilding my house from the fire has been outstanding. The coming in and doing the presiding, while at bar stubs super. Down sides you guys didn’t have the washer & drier anymore in white; but gave me the metallic at the same. An the Kitchenaid you ran out of stock in the Metallic and I had to take the Milkshake color. Plus, you guys stop my scheduled two weekends of finish installation and deliveries due to COVID19. Now I’m going to be without all the stuff I have bought for over a week when the house is scheduled to be finished.

    I would recommend this to a friend
    • Brand response from Joe, Consultation Team
      Posted .

      Thank you so much for your input on the consultation as well as the process after the fact. If you would like to speak to this a bit further you can reach us at 1-888-237-8289

  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was great! He took care of everything just like he said he would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My adviser and their service were extraordinary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was wonderful. He acted more like a dear friend and won my confidence that he was advising me with his heart, and not his 'pocket'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient, Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Am very happy with the service, as well as with the caliber of persons providing the service.

    I would recommend this to a friend