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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam is very knowledgeable and has the ability to explain processing and tech needed so I can understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made sure everything was ok but the installation guys were great they took out an old big stove with out issue had the new one in under 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suggestions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good options. Understood that a budget was in play. Was able to get some great items to build upon for the future. Helped solidify my plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed help in determing what size TV we could hang on the wall and what soundbar to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis was great! Efficient, on time, courteous and he got the job done right the first time. Geek Squad exceeds are expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Availability and expertise of Refridgerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator went out and we found the brand and model we wanted with no wait time. They talked us through the process and made it easy to dukfikk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisory were great, Easy to work, Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ & Ben, were friendly, professional and knowledgeable. Both eager to please and always accessible. Will continue to do business with them. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed wall mount installation of four TVs. The geek squad team was courteous, professional, efficient and highly skilled!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our home consultation made me feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home consultation went well! His communication during the process from beginning to end was as expected and he took care of all the needed paperwork to apply my rewards properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid consulting services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick is responsive and resourceful. Always gets me to the best team members and comes through with solid pricing and great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed answered all my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant Ed Peters provided useful information which will eventually be used once I a new updated TV is purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keith is the best rep in Hampton Roads..HANDS DOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith is the best rep in Hampton Roads...HANDS DOWN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was wonderful to work with. Very professional process, and Carlos did a great job on the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant fixed my issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She helped me solve my issue with no problems and really quickly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job installing our frame TV it looks great and functions very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant was prompt, answered questions, made good suggestions and took care of ordering all the equipment and scheduling the install. Was a little hard to get ahold of for followup questions. Was very busy doing other consults.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and we are very happy with the results. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Consultation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facilitated my order for a dishwasher very efficiently. Responded to my questions promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding the bluetooth connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addressed my questions regarding my bluetooth headphones pairing with my TV. Resolved the issue I had immediately! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad came out to see what we wanted done. They suggested the supplies and came back out to install new TV and components.

    I would recommend this to a friend