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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 21,193 reviews
  • Rated 5 out of 5 stars

    Exceptional experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was terrific—helped us make informed decisions in order to upgrade & modernize our existing audio/visual systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rene was very professional and knowledgeable about the products we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultant was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant took his time, measured everything carefully and gave us some options to consider. Well worth our time, and can't beat it because it was FREE !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elianny's Recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elianny Avalos is the best. She knows her products and advised us correctly. Her communication is outstanding by phone and e-mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an exterior ring security system installed. The consultants were reliable, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very considerate and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After advising our needs, the consultant put the order together and all went very smoothly from order to installation. I would use in-home again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant who came to my house was very informative and polite. He answered all my questions and gave me many options. He was never pushy to have me buy anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and the 85 in Sony Mini is simply amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant that came out did an outstanding job. He listened to my ideas and let me know how he could get it done for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation to navigate the multitude of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up purchasing on our own. However the consultation visit was helpful in planning for our eventual purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy consulting services are the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ghazal Rubalcava came by my home to advise on a smart TV and Blu-Ray player to replace a tv and dvd/cd player. The tv and player that I had functioned as designed but was not capable of the functions that I wanted. Ghazal entered my home wearing a mask and protective shoe coverings for our joint safety. She quickly grasped what equipment I had and completely understood what I wanted in terms of technology and my price point. Ghazal's depth and breadth of knowledge is impressive as is her friendly personality. The smart TV and Blu-Ray player that I purchased right then and there, are better than I expected - WONDERFUL IN EVERY WAY AND AT MY PRICE POINT. The technology built into the smart tv allows ease of use and the screen quality and sound is above my expectations. A+ for Best Buy employees and A+ for delivering technology solutions. Footnote: Ghazal is an amazing person!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but really wanted a Magnolia guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was very helpful and super professional. I have a 35K system and room and wanted and need a MD level person but he did what was needed to get me running. I just need a MD person to optimize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very conscious of my needs and budget. He found us the very best solution and equipment, and followed up to make sure his suggestions met all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at Best Buy continued with Chris and the consultation he made at our home concerning replacing our reliance on Cable for our TV needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer delivery and setup great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and installation was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor gave me advice that saved me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to have to spend hundreds of dollars to redo all of my locks. He pointed out that only one door really needed any work. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delroy did great to help me through the entire process. Even virtually, when things didn't go as planned, he stepped up to make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of our new smart refrigerator was flawless. Great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Schoen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and Richard were exceedingly courteous and professional. My issues were addressed well beyond my expectations. Kudos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felipe and William were awesome. So impressed! Fro. Start to finish, they guided me through the process and delivered as promised.

    I would recommend this to a friend