Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 21,193 reviews
  • Rated 5 out of 5 stars

    Some really good advice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to put in a larger upgraded tv with some new tech to hide much of the installation. Pretty much all of our objectives were met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang outdoor tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient. Well done!…….. ………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was informative and helpful. Answered all my questions and provided ways to resolve the issue. Kudos to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My adviser eased the decision process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My adviser went over our requirements, checked the measurements to confirm all the equipment fits in there, and eased the decision making process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Refer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The guys were very careful bringing the refer into the house. They were neat, polite, and fun to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two (2) technicians were very professional and personable during the entire process from delivery, set-up, and operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't expecting this service. It's really good. Nice to have the confidence that an appliance will fit in your space and what the options are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little frustrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I give a five star for most things. However, there have been a lot of starts and stops in this process - from the first contact to get someone out to measure to actually getting a consultation took almost 2 months. Won't bore you with all the details of why the delays. Finally got the consultation pdf and they recommended an electric oven but my current one is gas. It'll probably fit in the wall unit hole but it wasn't what I was asking for. Anyway, communication has been frustrating.

    No, I would not recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      Thanks for uploading your review. We expect our In-Home Advisors to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your new tech up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) 548-0828.

  • Rated 5 out of 5 stars

    Excellent work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad was excellent with leadership and his team installation of Simplysafe equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Consultant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was very helpful with us in selecting appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Home Theatre put in my new home and so far very impressed with their knowledge base. Prewiring is set to go this week and we will see from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all my questions answered, we discussed exactly what I wanted and he pointed me in the right direction every step of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were shopping for a replacement TV and Omar was extremely helpful !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consultation - Mackenzie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mackenzie is very knowledgeable and professional. She was very helpful and I would gladly work with her again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was on time and very helpful. He made sure we understood all of the details of the purchase. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos outdoor speaker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. They completed the install quickly and were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dina did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dina was very helpful. I appreciated her knowledge of the questions we asked. We also liked her suggestion on how we can continue to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant was great. He was very knowledgeable of everything and able to answer all of my questions and also gave me a lot of suggestions that I was not aware of..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed wall mount TV. Did a great job. Mindful of my home, very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very helpful and convenient to have an audio expert come right to our home to help us with both our TV and WiFi issues.

    I would recommend this to a friend