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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 21,193 reviews
  • Rated 5 out of 5 stars

    Clean, efficient and considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with trouble shooting ancillary issues. Very generous with their time and attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian was great thank you so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did a great job when I ordered new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    answered all of our questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed help with kitchen appliances purchase. Received excellent advice on the best appliances for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a bigger tv and speaker system. It was the easiest and best way to find out exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my life less stressful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yvette is spectular, helpful, and sharp. She was simple , kind, and motherly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie did a fantastic job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rosie is a great customer service person. She knows her products and makes sound and good suggestions. Keep up the excellent work Rosie!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did everything to install new tv and move another happy with finished results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some questions on use/tuning of a new installation on a Bose system. Miles (Jobe) responded quickly and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor stayed focused On solutions within budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great listener and understanding of technology and what we have in place and what we need to enhance our homes automation and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismail was great he provided me with lots of information on the beat products to use for optimal Tv experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy representative listened to our concerns, gave us ideas & recommendations, was knowledgable but also considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and knowledgeable. Did not try too uopsale me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adrian is the best consultant I have ever met.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian always goes above & beyond to take care of his clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful and very thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Excellent recommendations. Really cooperated with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the extra suggestions & support provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor was very inclusive as far as brining me into the installation to make sure it was exactly what and how I wanted my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was great. I’m we weren’t sure how we could add surround sound to our home. I’m looking forward for my new setup. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable staff. Capable skills to install devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assited with great knowledge of the product, ordering, and home setup

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    in home consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant notified me when he was running late and gave me good advice but really had no follow up. He said he was not commissioned but I assumed he would at least get recognition in his visit led to a sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed advice on the best location to install 75 inch TV and audio equipment.

    I would recommend this to a friend