Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Much assistance received from Home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an in home consultation before purchasing our new TV and Sonos sound system. We would not have been able to make the purchases without the assistance.
I would recommend this to a friendRated 5 out of 5 stars
Brian is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian is a rock star. He is the best consultant. He took responsibility for the issues and made sure they were addressed.
I would recommend this to a friendRated 5 out of 5 stars
Has appliance knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He has appliance knowledge of all, and what fits and what will not fit. Caleb found the best deal and best fit for us.
I would recommend this to a friendRated 5 out of 5 stars
Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Todd was very honest and helpful with setting up a difficult system of rural Internet Wi-Fi needs
I would recommend this to a friendRated 5 out of 5 stars
Arlo install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job by the Geek Squad members. Absolutely wonderful job. No complaints.
I would recommend this to a friendRated 5 out of 5 stars
Great Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expert was great! He answered questions and made suggestion. Would be happy to work with him anytime help is needed.
I would recommend this to a friendRated 5 out of 5 stars
Solved our problem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave was very helpful & quick in recommending a solution to our internet problem.
I would recommend this to a friendRated 5 out of 5 stars
Very professional and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advisor was very professional and knowledgeable. He answered all of my questions concerning TV size and surround sound. Thanks again!
I would recommend this to a friendRated 1 out of 5 stars
Nate was not helpful.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new built in oven/microwave combo. Nate came and measured to ensure that the new unit would fit. He assured me that the new GE unit would fit perfectly. When the unit came and was installed, there are unsightly gaps above and below the oven. I contacted Nate to ask what could be done. He assured me that a trim could be ordered to fit around the oven. That was over two weeks ago. I’ve called and texted Nate repeatedly with no answer. I will not recommend Best Buy to anyone or shop there again.
No, I would not recommend this to a friendBrand response from Jennifer, Consultation Team
Posted .Thank you for taking the initiative to let us know about this. We always hope that our In-Home Advisors keep in contact with our customers to ensure that any consultations and projects take place without issue. I’m sorry that you’ve been having trouble finding the answers that you’ve been looking for. Please give us a call at (800) 548-0828 to continue talking about this. We’ll do what we can to help get things on the right path.
Rated 5 out of 5 stars
Senior Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very knowledgeable about the surround sound products
I would recommend this to a friendRated 5 out of 5 stars
Mr. Calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was provided priceless advice on how to calibrate each of my home theatre components to maximize my theatre experience!!!
I would recommend this to a friendRated 5 out of 5 stars
Home Consultation Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jalil is great to work with, understands your needs and easily explains what should be done after putting together a proposal
I would recommend this to a friendRated 5 out of 5 stars
Total Tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pleasant and satisfying experience. Patrick was great at every angle .
I would recommend this to a friendRated 5 out of 5 stars
the consultant guided us better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted the Ring security kit installed. They helped us guiding for the position of the sensors and outdoor cameras
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledge of all products, patient, friendly, polite, on time.
I would recommend this to a friendRated 5 out of 5 stars
John our salesperson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson,John, was extremely, courteous, knowledgeable and me make a prompt purchase decision.
I would recommend this to a friendRated 5 out of 5 stars
So happy with my Home Expert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My expert was extremely helpful, very knowledgeable and explained everything to me throughly.
I would recommend this to a friendRated 5 out of 5 stars
Kyra-washer dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dena Harris Pacific consultant cuts through all the time consuming research and provides best solution for best price.
I would recommend this to a friendRated 5 out of 5 stars
Anthony is amazing as usual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony is the expert of all and a wealth of knowledge. It is always a pleasure working with him.
I would recommend this to a friendRated 5 out of 5 stars
Mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got the job done! Showed up on time, professional and did a clean install
I would recommend this to a friend