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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 21,193 reviews
  • Rated 5 out of 5 stars

    Understands our concern and needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Roman is stellar in his recommendations and follow through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is very helpful, patient, and informative. My parents don’t understand slot of English. He is very honest about products guide line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertise was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will Fern knows his devices and their functions. Joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an electric dryer and the service expert really new her stuff. She help us choose the best dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made us comfortable with her knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our expert consultant was just that...an expert. She really knew her stuff and was very helpful in showing us her thoughts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home automation and speaker consultation. Great service. Waiting on contractor to finish addition before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and WIFI

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to make sure we were picking out the proper TV and wi-fi for our home. Kyle was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation was better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert was better than helpful. Anthony was pleasant, engaging, informative, knowledgeable, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation helped me make my decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was excellent. He answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was most helpful in all respects including keeping me posted on delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The great consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was great very knowledgeable and took his time with me. Will continue to work woth him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to watch someone who knows what he is doing! Our problem is gone—everything works. Very grateful for the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home consultation is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home consultation service is great. No extra fee, knowledgeable advice, quick proposal submitted and offered discounts I didn’t know about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust my advisor's recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon is very knowledgeable and is responsive to all my questions. He understands what are my interests and objectives with my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time and were professional and knowledgeable. They completed the job and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert arrived promptly, was personable, responsive to our needs, and collaborated effectively for practical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry listened to what I was looking for and presented the products that fit not only my budget but my criteria as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Going Consultant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe is our on going consultant. We always ask for him. it may take longer to get him. For us it is worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service that feels like family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs went above and beyond to ensure my install was perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Magnolia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product knowledge was at best 50%. The installation still needs repair after two months still waiting on a complete proper installation, a bit SAD

    No, I would not recommend this to a friend