Customer Ratings & Reviews

Chris is a great consultant listening to my needs and delivering a solution. He follows through with installers to make sure the install is good. All communications are timely. He definitely works hard to earn customer satisfaction.

Rocket was a pleasure to deal with. Nice guy that helped me plan the appliances in my kitchen. Glad I went with the LG product line and they look fantastic in my home.

I purchased a GE 30” built in double wall oven. The unit is absolutely perfect. Cooking dinner in one oven and baking in the other is a HUGE time saver!!!! Best decision ever……

Tyler Garrison at the Roseville, MN location was wonderful to work with, walking my wife and I through everything before we decided to spend the money on our movie room. I would definitely give Tyler two thumbs up.

Everyone did a great job, very pleased with the sales, installation and final product..

I am a senior citizen who had or has a great deal of experience doing things themselves. However, a stroke, age and respiratory problems have placed me in a position of being unable to fix my computer and home theater systems. After wasting time trying to use independent contractors, I went back to Best Buy who I started working with before Covid. Because of the latter I never finished getting everything to work as envisioned. I had paid money to Best Buy and was not able to get all I funded. I decided to try again. To my surprise almost everything works better than I expected. My consultation went great. The two consultants who set up our home theater system, TV, Automated Voice Controls, streaming improvements, etc. were are knowledgeable, heard all our concerns, extremely polite, considerate of our environment and should receive raises. The computer consultant was able to go beyond my requests and had all of the above qualities also, including my suggestion for a raise. I have previously ran the US operations of a company which provided technical service as part of the components of the products. I know superb service when I see someone perform beyond duty. Kudos to Best Buy for providing service above and beyond expectations when the overall state of attention to custers is so poor in he US at this tie.

Billy is always helpful and knowledgeable! Makes taking care of any situation a breeze!

Chris was very patient with me. He took the time to understand what I was looking for, and presented a good proposal with no pressure. Even when changes had to be made, he responded timely. It is good having one consultant that understands the whole flow of the project.

We had a year of geek squad visits, and Christopher finally found the problem with the issues we were experiencing.

We are so lucky to have met Teresa Deleon, a senior consultant at Best Buy Corpus Christi. We recently bought our first home and were in need of new appliances and home security system. Teresa has met with us several times, at the store and she even came to our home to ensure all of what we ordered would be the right fit for the home. Her expertise and professional knowledge has helped us to choose the right products and we felt so cared throughout this entire journey. We had to return & exchange as we have changed our address and the products had some manufactural defects but it was not a problem as she has helped me the entire time. Also, Best Buy’s total tech membership that Teresa recommended us to sign up is awesome. I would recommend Teresa to anyone in CC who is in the need of new appliances and tech products. Thank you, Teresa!

With the need to make a big decision on replacing all of our appliances, Joe was a blessing in disguise. Thank you Joe for all the guidance and help!

Z did an excellent job of accessing my indoor and outdoor network needs and then making the appropriate recommendations. My connectivity issues have been resolved for the present and the forseeable future. I am very pleased. I would highly recommend using his services.

Andy was great to work with. Even though I knew what I wanted I appreciated his advice and opinion on certain items. I would love to have him help me again on a project.

Ashley is very knowledgeable, very personable and patient. We loved working with her!

I was able to rely on the home expert to get all the up to date equipment needed and getting the best buy for all.

I can't say enough about our new 65" Ultra High Def Sony TV, Sonos Soundbar, and 2 Sonos Alexa-enabled speakers. We recently bought a new condo and wanted to create a smart home for our listening and viewing pleasure. The Best Buy / Geek Squad team did an in-home consultation to look at our space in our downstairs Man-Cave family room, and our upstairs Great room. They then welcomed us back in the store for a hands-on demo of the recommended equipment. We settled on a new 65" Sony UHD TV and the Sonos Soundbar. We now are watching cable and Netflix in UHD with amazing visual and sound. We also already had a two-year old Sony 50" UHD TV that the Best Buy team installed in our Great room on a wall mount above our fireplace, providing more great viewing upstairs as well. The Geek Squad then helped me add the Sonos iPhone app so I could control the wireless speakers throughout the home. They then set up the two Sonos Alexa-enabled small speakers in our Great room upstairs. We can pair the upstairs speakers and downstairs Soundbar to all run together or separately, which is great for entertaining. The sound is incredible for such a small footprint. The Geek Squad helped us get our Pandora, iHeart radio, Spotify and other music apps connected so we can request virtually any song on-demand for free via Alexa. Our goal of having a state of the art smart home has been achieved thanks to Best Buy, the Geek Squad, Sony and Sonos. I highly recommend them all and am extremely satisfied with the equipment and service we received from start to finish. Brian Olson

Anthony did such a great job and has wonderful customer service. He helped me with an issue and now I have a beautiful new fridge! I would highly recommend working with Anthony.

Todd helped us with our tech setup and it turned out well. He explained our options and told us what to expect when the cable installers came. All in all a great experience.

We started at one of the big box warehouse stores and left because it was difficult to find floor items to look at and someone to ask questions. We were actually headed to another big box competitor when we decided to stop at Best Buy because it was on the way. What a great decision because we ran into Yvette. She helped me navigate the multitude of items that I had already researched and was able to provide additional information that we didn't know was there. There were similar items sitting on the floor to look at which helped us to make our decisions. We picked up a vent hood the first day, and later went back to look at dishwashers and microwaves. The last trip was to purchase a range. Yvette spent quality time with both of us each time and facilitated delaying the delivery as we didn't need the items immediately. I never looked anywhere else after Yvette. It was one of my more enjoyable retail purchases to date. I don't like navigating retail and tend to buy online if possible.

Very knowledgeable and helpful in setting up basement with the right equipment.