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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 21,193 reviews
  • Rated 5 out of 5 stars

    What a consult should be - excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant was excellent and I plan to call on him for assistance in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made me expert to run the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home expert showed me how to run the device and it was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Network Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very prompt in arrival time. The install went very smoothly and they cleaned up all debris left from install. System works Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor was VERY knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas inspected the house and came up with a good plan. He knew his stuff and listened to my inputs. Highly recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor customer third party service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricky was great. He extremely knowledgable and helped take care of a lot of other third party services that were extremely poor that Best Buy outsources to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boyd Family Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with one person was great. With his suggestions, ordering and follow up made all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making use of TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yvette is knowledgeable, helpful, and pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth being a member of total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and very knowledgeable! Definitely worth joining!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt is a great guy, listened to me and showed up on time at the house visit and the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best service experiences we have witnessed!! Nice guys and well informed- knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were considering a purchase of a flat screen t.v and not sure what would be the appropriate size. our consultant was very helpful in that matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough Very helpful. Maximized what we wanted to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and able to provide the correct fridge for my needs and area available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up Samsung TV and receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job of setting up my new TV and receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert was quick, knowledgeable, and set up my entire order for me. Set up was very easy thanks to his help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t even know that you offered that option and we were thrilled with that service and our advisor. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vizio Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv and sound bar are great. The install by the Best Buy team was outstanding. Quick, clean and took the time to walk us through the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert provided great advice for speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experts helped me find the right solutions for our rooms and the install was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Soundbar Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and answered all questions we posed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant helped a lot answered queries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help woth thermostat setup and Nicholas helped us.

    I would recommend this to a friend