Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Connecting subwoofer & sound at.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Very nice & polite. Explained everything simply.
I would recommend this to a friendRated 5 out of 5 stars
Always responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John was great. He knew the options that would make the backyard a great place to hang out.
I would recommend this to a friendRated 5 out of 5 stars
Miguel was excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miguel made very good recommendations for me, as he always does on my purchase. I greatly prefer using Miguel than going into the store.
I would recommend this to a friendRated 5 out of 5 stars
Extremely helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve helped me get the most for my budget. He helped me to understand where to spend the bulk of it, and what options were most important for my space.
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always been my go to appliance store. I hav bought tv, dishwasher, washer/dryer, microwave, disposal. I would not change.
I would recommend this to a friendRated 5 out of 5 stars
Smart TV installation and training
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick installation and training. Explained all features and how to use the ones we were interested in learning
I would recommend this to a friendRated 5 out of 5 stars
Rosie was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rosie helped me with smart devices and home theater devices. She was very helpful and I would recommend the in home consultation.
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy with my in-home consultation! I was given all the information needed to make the perfect purchase for my home security. Thanks again.
I would recommend this to a friendRated 5 out of 5 stars
Nick was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home consultant Nick, was great. The fact that we did not have to go into the store was a huge plus.
I would recommend this to a friendRated 5 out of 5 stars
He helped me dial in on the best TV for my budget.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He helped pick the right Tv for my space with the best picture in my price range. Excellent service and he had lots of knowledge.
I would recommend this to a friendRated 5 out of 5 stars
TV Selection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expert was helpful on analyzing ourneeds and coming up with a solution
I would recommend this to a friendRated 5 out of 5 stars
Great help and great ideas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex helped with our issues of one router and have full ring system and multiple tvs. Eero helped speed things up and fix lag
I would recommend this to a friendRated 5 out of 5 stars
In home consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was attentive to every thing we wanted done in the home. He than met us at the store to assist to make sure everything was wanted we needef
I would recommend this to a friendRated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, knowledgeable and provided important information and solutions. Followed his recommendations and very happy with results.
I would recommend this to a friendRated 5 out of 5 stars
Consultation with home expert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and patient. Gave suggestions and pros and cons for our area.
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James is top knotch. So is Scott Schnabel.. ………
I would recommend this to a friendRated 5 out of 5 stars
My advisor was great, and profesional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advisor recommended a great receiver for my theatre room and also suggested many other options I could do and add to my theatre room
I would recommend this to a friendRated 5 out of 5 stars
Senior Consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need help with measuring and selecting new kitchen appliances.
I would recommend this to a friendRated 5 out of 5 stars
The consultation helped me a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben was amazing and very knowledgeable and helpful in all kinds
I would recommend this to a friendRated 3 out of 5 stars
Very knowledgeable of recommendations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I were very impressed with the knowledge and even recommended product however, the recommended product or solution was not what we were looking for. I had gone back to Best Buy and revisited different security products and then had my husband review the Arlo Ultras and this was the product that had all of the security features we wanted. I would submit that Consultants find out the features the client wants as well as to review the conditions and circumstances to ensure that recommendations fit the situation.
I would recommend this to a friendBrand response from Sammie, Consultation Team
Posted .Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) 548-0828 for a more in-depth review of your consultation and further assistance.




