4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 21,193 reviews
  • Rated 5 out of 5 stars

    Easy consultaion and great staff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great consultation. Management really care about their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was polite, knowledgeable, and patient. He worked hard to ensure we got what we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Consult

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was interesting. My consultant was knowledgeable, friendly, and seemed like a good guy. Tried to stick to my suggested budget, but some of BB's prices were just a little too high for my plan in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My man Josh is always taking care of me. Thank you for being so knowledgeable and understanding just exactly what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t like setup that kind of things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was effective and cool. Mindful of me working from home and yet managed to set it up entirely very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Consultation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home consult is a definite must when buying an appliance package. Very important to measure all appliances. It’s not one size fits all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was super knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake Martinez was my Consultant he was Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know you’re there to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed help with email. Your tech cleared up the problem quickly and advised how to avoid in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wanted a more thorough assessment and advice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a more thorough assessment and advice on my home security needs. How many cameras to buy and which brand was best. Wired vs wireless. Cloud vs memory storage etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up early and called 20 mins before coming, Took their time and did a dry run to make sure we understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor suggestions were helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advisor gave sound advice regarding audio compatible speakers, 4K OLED TV, and kitchen appliances. We are very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was extremely helpful, professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and prompt service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and professional service. The individuals were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was struggling to figure out how to have the same sources split into 2 receivers and 2 TVs. The consultant was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Audio for Home Theatre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and Best Buy Consultant was very knowledgeable. Even put together a material list for me. Made things for simple! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are pleased with the guidance provided.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed in home consultation for appliance selection due to Covid restrictions for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were very professional and helpful. They worked fast and stayed safe. Overall great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job picking out the home theater system. And the installer did a great job installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were punctual, professional and courageous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. The men were great, respectful and friendly. They wore their masks and covered their shoes.

    I would recommend this to a friend