Customer Ratings & Reviews

We needed a new refrigerator. Rommel was our salesman and was able to find exactly what we wanted. Appreciate the quick delivery. Thank you, Rommel!

The entire team at The Woodlands location were very helpful and honored the fact that I was a valued customer for over 15 years and a total tech member. The process from the in-home visit with Jamar to the in-store interaction with Dylan is what keeps me coming back for all my needs. You have supplied appliances and audio for many of our flip properties as well as our main and lake homes. We still have another large project as we are building a new home and need all equipment for it on top of our needs during around the year. From a complete audio set up for all 5 bedrooms including media and indoor wall / ceiling mounted speakers, to security cameras. The service and extra mile my family and I continue to receive is why I will not shop anywhere else.

We were designing a media room at our house and needed specific help in regards to projectors and screens. We initially spoke with Brian in the Costa Mesa Magnolia store and received very helpful information on how to proceed. From there, Brian visited our home and helped dial in specific recommendations for what we needed to reach our goals. The equipment recommendations he made were spot on and suited us perfectly. We immediately ordered the necessary equipment, which was available for pick-up the same day. In the two weeks since we’ve had the equipment, we use it nearly every day and marvel at the quality of the projector he recommended. It is a huge step up from our previous set up and we’re very thankful to Brian for his help, professionalism, expertise, and kindness. I would highly recommend him and the rest of the Magnolia/Best Buy operation for outfitting a personal home theater or media room.

Great experience! Brian was friendly and knowledgeable. He came to my house and took measurements to make sure a 65" TV with sound bar would fit.

Explained product options for my project and what would be the best fit. Searched for optimal deal. Very friendly.

Mashia and the Best Buy team of tech experts in Rogers did an incredible job on all of the AV in our new office & manufacturing space. Many thanks!

Aaron was amazing. I replaced an electric cooktop with gas. He came out, measured everything, answered all of my questions and was very professional and courteous.

Installation was excellentttttttttttttttttttttttttt

We went to Best Buy to purchase a big screen TV, sound bar, and a rack. Elizabeth and CJ assisted us with all the necessary items that was needed to have the TV set-up in our home. They explained everything to us as how the delivery and the set-up would be. They were able to save us cost in the purchases as well. Elizabeth and CJ were a great team in assisting us throughout the whole purchase. They were friendly and professional. They were both thorough in their knowledge about the whole process, and therefore, 100% excellent service.

Excellent service, very knowledgeable and always provides the best price. Thank you!

Made excellent recommendations and super easy to get all I needed.

The help with picking out a sound system was excellent, The system that I picked out was a little pricy but, I was willing to spend twice that amount to get a good sound system. If I may make a suggestion - when it comes to the TV's & the Sound Systems you should have people like Andrew available and the individuals working that section of the store should know that they would be available to talk to the customers. I purchased 2 other sound bars over a couple years and they were both disappointing to say the least. I put that under the classification that both of the people that were in that area were not up to the challenge or had the knowledge to render a good recommendation, Just Saying. I would also suggest that you install a couple low end sound systems in the higher end room so customers can actually hear the difference, you may end up surprised how many customers may take the leap to the better quality units - I know I would have.

Kyle was great, advised me on my options regarding the best placement for my new TV.

Joseph Cormier was specific & knowledgeable in explaining what we needed; and respected what we wanted & the price we were willing to pay.

The Home # expert was very knowledgeable and very very helpful. He came and measured our space for our new refrigerator and then after that we talked about what we wanted in our refrigerator and he gave us a really good recommendation after that. We told him that we were also interested in purchasing a new TV And he gave us some really good ideas for the small space that we had to put it in and we ended up getting an excellent TV And refrigerator that we are so happy with. I would also like to add that our expert met us at the Best Buy store and help us with our sale of both items.

We decided recently to upgrade our TV, Audio Receiver, Remote, & Blu-Ray Player. After discussing with Eric, the sales rep at the Newnan store, he felt it best to have a sales consultant come out to review what we needed. Shortly thereafter, Nick Ross came to our house and after throughly analyzing our current systems, determined what components would best fit our needs. Nick then arranged for the Geek Squad to come out an set up our new systems. Joel, the head technician, came out with 3 other technicians, along with our new equipment, and spent 3 hours completely disconnecting our old systems and installing our new systems. Not only was the installation done professionally and neatly, but they spent time going over how to work each component with me. I was also quite impressed with how well all the numerous wires behind our entertainment center were organized. Needless to say, my wife and I are very pleased with the service we received from Best Buy and all persons we interacted with. Finally, after our systems were installed, Nick Foss followed up with us to ensure everything was working as we expected and even found additional discounts available to us on our TV! Can’t say enough about how pleased we are with this whole experience.

Shelley was excellent and helped making our full home appliance selection easy. She was so helpful and easy to talk to. Thanks Shelley we love our appliances!

With the culmination of MARCH MADNESS fast approaching, we’d like to use some basketball terms and “M” words to describe our MARVELOUS experience with our personal Geek … BRANDON THOMAS is: *a MASTER at his craft. He knows his job and does it well. *METHODICAL & METICULOUS with each project. He MEASURED twice and cut once to perfectly install an in wall kit as well as a tv wall mount. *he is MILD MANNERED….very pleasant to work with. Brandon is truly a great asset to your TEAM of professionals. He performs at the top of his GAME. He SCORED big points with us by arriving on time and being respectful of our home (removed shoes, cleaned up after the job). We appreciate the time he took to demonstrate how to use the Fire TV remote after installing the Fire stick. He was patient and answered a MYRIAD of questions that we posed. MANY thanks for your MAGNIFICENT SLAM DUNK performance, Brandon! David & Karen

The expert Lee Mondor was so knowledgeable, helpful, and patient when my husband and i were looking at new tvs. It had been 14 years since we had purchased one. We planned to only look around and I guarantee we would not have purchased anything that day if Lee had not taken so much time to listen and explain all of the features. We ended up having to return our first purchase and while in the store another day asking for help with the return, Lee walked by and recognized me, remembered my name, and took over and helped solve the issue. We didn't have to start all over, she just jumped in and helped us get a new tv. I find all of the new technology so confusing and Lee knew everything about it. It is 100 percent thanks to Lee that we upgraded like we did and we are loving our new LG OLED tv!! The TV is nice but we could have gotten that anywhere. Lee is the one that made the purchase worth it! I can't recommend Lee enough!!

Everything went very smooth and everything is working great!