Customer Ratings & Reviews

Everything went very smooth and everything is working great!

We were building a custom home and wanted a good, reliable, not too complicated system for sound in multiple rooms and then surround sound in a movie room. Brady was amazing to work with. He consulted with Sonos and our new system is great!!! We love it and we loved working with Best Buy!

needed help on setting up home theatre the guys were great help and did awesome job from consulting to setting up the system

We were updating our home theatre and Becky answered our questions and helped us decide what we needed.

Dustin was great to work with. They helped me find what I was looking for within the delivery parameters required by my project.

Outstanding personalized customer service! We love our new microwave! It fits perfectly!

The advisor helped me determine the best tv and sound system for my living room. He was very helpful in showing me all the options available.

Dave was awesome. Answered all of our questions, didn’t make us feel rushed once and helped us pick out the perfect appliances for our new home!

Super love this tv, specially with mg new sound bar. Thanks Best Buy one more nice purchase from the consultant till the Geek Squad Instalation.

Great experience I came to Tyler and his team with my vision and they made it happen for me better than I could have imagined.

Best Buy made buying and installing the appliances in our new home so easy! We had gone to one of the high-end appliance companies which quoted us a year wait for a refrigerator and unknown timeline for a conduction cook system! We stopped by Best Buy in Boynton Beach for something for my Surface tablet and saw they had appliances so met Brad at the appliance desk who said we could get all of the appliances we needed within the 3-month timeline we had been given by the builder. All of the appliances were installed by Best Buy's knowledgeable installers last week and we could not be happier! Thanks so much, Brad and Best Buy, for providing great appliances, knowledgeable staff, and excellent service - we are your customers for life now!

Dina did a great job for my home install. I told her a price target we need to stay but achieve good quality and she delivered on both.

We were looking to upgrade our TV / entertainment system for some time now. We had Rob help us coordinate the integration of the TV we purchased and the components we already had. We also had Rob help us pick out a new, component cabinet that was higher quality and would work with our components, hiding and shielding them from dust. The Geek squad install team, led by Jenilynn were wonderful. The worked efficiently, were prompt and very courteous. Jenilynn needed to do some troubleshooting with an issue half way thru the process and she came up with an appropriate solution quickly. This was one of the BEST service tech/ installation experiences we have ever had. We would recommend this team to anyone looking to upgrade their home entertainment system.

Everything got done as promised, professionally installed and explained how to use

The Home # expert was very knowledgeable and very very helpful. He came and measured our space for our new refrigerator and then after that we talked about what we wanted in our refrigerator and he gave us a really good recommendation after that. We told him that we were also interested in purchasing a new TV And he gave us some really good ideas for the small space that we had to put it in and we ended up getting an excellent TV And refrigerator that we are so happy with. I would also like to add that our expert met us at the Best Buy store and help us with our sale of both items.

Kelly took the time to help me put together everything I wanted in a home theater system. It was installed by two great techs.

Our old hardwired security system was unwieldy, user-unfriendly, and out of date so we decided to upgrade it. Our consultation with Scott was invaluable because he took the time to understand the situation and he recommended products that suited our specific needs. He understood and anticipated a number of technical nuances that the installation crew would encounter. He envisioned the end result and solved all of the potential glitches. He communicated effectively with the installation crew and with us. In short he provided outstanding customized service based on his knowledge, diligence, foresight, and professionalism. The result was perfect! .

The home consultation was very helpful. Assisted me with getting the appliances I needed for a kitchen upgrade. Wonderful!

We had an outdoor 75 inch TV with Sonos amp and speakers installed. The work was exceptional and the technicians worked with us to be sure things were as we wanted them. They were extremely neat and courteous. We would highly recommend.

Dave the Best Buy guy was at the house by the time I got there. My wife had him in a corner showing him her rock collection. Dave was trapped and boy was he happy to see me. I reminded him all consultations are not easy and this was one of those. Dave soldiered on, refusing to be ambushed by Michigan Rock Hound stories and curtains that were too long, Dave was here to find us a TV and mounting hardware. He did his best to stay on topic and after a few more rock stories we finally agreed on the TV. Mounting rack was special ordered and it arrived right on time, day before install. Dave is a real champ as a consultant and if he can succeed with my wife and still smile at the end, well deserving of praise. This beer is for you Dave! Cheers!