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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install !! Set up and programmed everything Ariel great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar is incredible! His level is service knows no bounds and his attention to detail is impeccable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    O Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I thought working with one person (to advise which products/devices & to coordinate delivery/install) would be my answer, it really wasn't. It was multiple multiple calls and technician visits to get the job done (culd have been done in fewer visits, with fewer calls). End product good, painful. Technician kept forgetting boxes of old equipment that I carefully packed in boxes, dropped cords in driveway, etc.

    No, I would not recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      Thanks for taking the time to share your thoughts on this. Our In-Home Advisors always strive to give our customers a world-class experience while staying within the comforts of home. If there is anything we can do to help turn your experience around, give us a call at (800) 548-0828. We would love to hear more about this.

  • Rated 5 out of 5 stars

    Mister?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, good explanations of the products and very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in designing TV systems for a den and bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were quick and very helpful. Unpacked the tv right in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a TV mount hung that had been given to us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite and timely. There had been a mount on the wall and they replaced with a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home Consultation- FIVE STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nikki was amazing- from start to finish she helped us every step of the way. No high pressure sale and five star service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the help I received from your in-home consultant. She (Gigi Ruiz) was very informative, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick Ross is awesome ! Really helped us ! Our sony tv inside works great...and we have an outdoor TV as well....Nick came out to our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expect was helpful and delivered as promised. I would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, easy to work with and great follow up. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was fantastic and very knowledgeable and patient. I felt very confident in his abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful with the tech part after the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only part that was not done was the banana clip for the receiver/speaker wires, they are rescheduling this, so I'm not worried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, safe, and courteous service. Technician was knowledgeable and helped to clear up our sound bar issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consultant was extremely knowledgeable and helpful. He knows his stuff, listened to my concerns, and patiently answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    marilyn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to find a washer and dryer that would fit in laundry room. The representative was terrific

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable team. Extremely helpful in my buying process. Johnny was there for all my bestbuy needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He listened carefully to our wants and needs, analyzed , and gave us honest answers and recommendations. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive to my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful advisor. We’ve had an issue with connecting the old Bose audio, which Geek Squad is working hard to resolve.

    I would recommend this to a friend