Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Advice and ideas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the information I received and will always use this service!! Very helpful and knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with home theaters and TV's. The consultant was great and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Made good suggestions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant was very professional & familiar with the products. He recommended exactly what I needed at a good price.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still not sure when I'm going to get everything installed, just happy to know about all the different options that they offer.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding and Responsive service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and responsive service and handled our emergency and got an order in with little effort.
I would recommend this to a friendRated 4 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Explained and made suggestions in the speAker quality. He didn’t push for me to purchase anything, but i was hoping for discounted items to be given ir percentage offf.
I would recommend this to a friendRated 5 out of 5 stars
Great process-Start to Finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home consultation was seamless and met my timeline. Also, Robert did a great job installing all items I purchased through Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was very helpful; very knowledgeable. Work was great, he took his time and did a great job.
I would recommend this to a friendRated 3 out of 5 stars
Long process with little communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had difficulty communicating with our advisor and with actually getting our proposal in a timely manner. The installation was delayed due to an incorrect address being used and we didnt receive any communication about the steps after payment (what items were being shipped, that some items would arrive with the installation crew). It ended up being several months between requesting the home consultation and the actual installation of our home theater system.
No, I would not recommend this to a friendBrand response from Sammie, Consultation Team
Posted .Thank you for taking the initiative to let us know about this. We always hope that our In-Home Advisors keep in contact with our customers to ensure that any consultations and projects take place without issue. I’m sorry that you’ve been having trouble finding the answers that you’ve been looking for. Please give us a call at (800) 548-0828 to continue talking about this. We’ll do what we can to help get things on the right path.
Rated 5 out of 5 stars
Extremely knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advisor listened to us and made suggestions based on our needs and budget, Very knowledgeable about product and setup.
I would recommend this to a friendRated 5 out of 5 stars
In-home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hannah was great! She was a great help during the development of my entertainment room. She continues to be a valuable resource.
I would recommend this to a friendRated 5 out of 5 stars
Security system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was helpful with the questions i may 4 the right Security system
I would recommend this to a friendRated 5 out of 5 stars
picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.made picture sharp, intense color and good contrast
I would recommend this to a friendRated 5 out of 5 stars
Very Useful!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was introduced to products that I didn’t even know were available. Very valuable consultation.
I would recommend this to a friendRated 5 out of 5 stars
Great suggestions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our advisor was respectful and very helpful and we are pleased with our purchase based on the recommendations.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant improved our listening experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed sound system assistance and the consultant recommended a solution that solved our problems
I would recommend this to a friendRated 5 out of 5 stars
He was very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to have two security cameras installed on the outside of my property. I went with the ring spotlight cam.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was pleasantly efficient and very helpful!
I would recommend this to a friendRated 5 out of 5 stars
Todd was awesome no pressure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with home theater and washer dryer.
I would recommend this to a friendRated 5 out of 5 stars
Best price for awesome speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Rep. was very knowledgable. Provided with a concise and appropiate information. Very easy transaction and great product!
I would recommend this to a friend