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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 21,193 reviews
  • Rated 5 out of 5 stars

    Andy explained all the smart home options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy helped us make decisions on a smart home. We appreciate his opinions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephen made the entire experience a positive one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen's in depth knowledge enabled me to make an informed decision. I was / am very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable, courteous, professional!!! He was very patient and answered all of our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several questions regarding home security system that would be right for my home. The consultant was very informative and offered several great options based on my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon my expert is very knowledgeable. I might be doing something in the future but we've decided to so some other home improvements right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ,I have to recognize the excellent work of the gee squad tech guy .The recomendation of the equipment also excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Surround Sound ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer very polite his knowledge was limited with complete installation, suggested to call the 800 # for further assistance. My wife and I not satisfied the overall product & installation we are not sure if we received what we paid for. I am not sure we have surround sound or home theater features as we were promised with the addition of the speakers which added over our budgeted expense. Not pleased. We are still not familiar how to operate the Receiver remote functions. We need a technical assistance as soon as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Senior Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to expand my WiFi coverage throughout the house and backyard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, great help with new technologies options presented

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a ring doorbell along with outside ring security cameras and an echo show 8. The installation of the doorbell and cameras was wonderful. However, maybe a wrong assumption on my part, but I thought they would set up the echo 8 to show images from the cameras. The echo 8 is basically useless for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, recommended for home Theater installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Appliance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a great job. They were on time and completed the installation timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omar was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with home theater tv and Omar was very helpful with every step in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with our wi fi and Josh was great in sorting it out and with his recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor gave good suggestions and answered my questions honestly. This is an excellent service offered by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job. Wonderful Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time Focused on the job Did a great job installing a big 3 zone audio system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very conscientious. Quick prompt. Did exactly what they were suppose to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor was very meticulous and clear about what the replace ment options were and gave suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with hom security. They did a great job helping us set up our security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was extremely fruitful and conclu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy home consultant helped lead me through the process of a home entertainment system.

    I would recommend this to a friend