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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was very knowledgeable and lead us in the right direction, got the equipment we needed to complete our project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative and understanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay was very informative and was hable to wander all my questions and gave me very good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, knowledgeable courteous installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are now set up for 4K 2020!! New TV, tuner, Sonos & speaker. Thanks to the Magnolia team we are all set!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a good idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant was terrific - no pressure to purchase anything, figured out ways to incorporate existing equipment in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Humble

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan was very helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable about products.very helpful in making decision on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing our new Sharp TV. Answered all questions and got us up and watching TV in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very personable and knowledgeable. He was very much in compliance CDC guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mitchell's Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell did a wonderful job guiding my wife and I on what our home really required and what Best Buy could achieve for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of Fridge

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marshall was excellent. Very conversational while doing the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of people helped us through the process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with the geek squad team on all of our TV and sound system needs. Every penny I spent was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were great. All the people sent were professional and made sure the job was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant really listened. Actually came back and remeasured for TV. Resulted in our changing size to a less expensive model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home automation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis my in home advisor was awesome. Great job. And Tommy my installer was professional and made our home experience great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I know the installation was done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very nice and helpful. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional and helpful. Answered all technical questions and showed me how to use my existing technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly and informative but lacked follow-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently moved into a new place and was looking for some guidance on what might work best. While the consultation was helpful and I made some purchases, I wished there had been follow-up before the delivery and installation. There was a missing item and, in the end, felt like my end goal wasn’t totally achieved. And after a few failed attempts to reach out, feel like I had to figure some things out in my own. All that said, it was still helpful and appreciated to added guidance.

    I would recommend this to a friend
    • Brand response from Brad, Consultation Team
      Posted .

      We appreciate that you took the time to share this with us. It can be daunting to take on a new project in your home, and it’s great that you trusted our In-Home Advisors to help. I apologize that you haven’t received the follow-through on this that you need. We would like to assist you with getting this all sorted out. If this is something that you’re interested in, please give us a call at (800) 548-0828. ^Brad

  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant did a great job. I was able to get everything thing I needed for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV , Beautiful color

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of the picture and the ease of use. Still enjoying learning all the features this TV offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive energy and knowledge of the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative about the product. Always nice to know when someone knows the job.

    I would recommend this to a friend