Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Rare Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service is rare. Jose is a gem. Keep him.
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service! Victor A++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor has been so very helpful! He is truly the best at this Best Buy!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed assistance for TV, sound bar. and remote surround sound throughout house
I would recommend this to a friendRated 5 out of 5 stars
Measurements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with exact measurements for a new refrigerator. Courtney was great.
I would recommend this to a friendRated 5 out of 5 stars
tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job.Answered all questions and would highly recommend these guys .
I would recommend this to a friendRated 5 out of 5 stars
The suggestions our advisor gave us were helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our equipment was set up correctly and our advisor was able to lend some additional ways to be more efficient.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We figured out the best oven for me. Easy process.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant was very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with video surveillance. The consultant came out and answered all of our questions.
I would recommend this to a friendRated 3 out of 5 stars
Lack of communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the lack of communication Best Buy & your third party provider for the install. The experience was not pleasant from scheduling to what job they were actually out to do. I called and left voicemail messages to clarify some of these things and no return call. I was on a time crunch and had to go with what I had.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job with the sales and all the installations
I would recommend this to a friendRated 5 out of 5 stars
Our home consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our home consultant made it easy for us to understand the process.
I would recommend this to a friendRated 5 out of 5 stars
sonos has unbeatable sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brad and the crew did an excellent job setting up my extended wifi, installing 2 75" monitors and extensive sonos system.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad of Panama City rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Geek Squad home consultation and install was awesome. I am beyond satisfied!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was awesome. Extremely knowledgeable and easy to talk to. Gave us all the information we needed to make a decision
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Todd was very helpful. The whole process was quite efficient.
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help with instant and setup of all the electronics. Answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Great knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home consultant was on time and spent plenty time explaining my options and told me exactly what I needed to have done.
I would recommend this to a friendRated 4 out of 5 stars
Good, had to do virtually but still worked out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help narrowing down the size of the tv, they did a good job over the phone & via text msg pictures. We are very pleased with the end result
I would recommend this to a friendRated 5 out of 5 stars
An A Plus for our in home job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home tech crew worked hard to get our system in perfect order. Sounds great!
I would recommend this to a friendRated 5 out of 5 stars
Helped so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped with all tech problems of TV printer phone etc
I would recommend this to a friend