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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 21,193 reviews
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley worked with us to pick out our new kitchen, and was very knowledgeable. She was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was couteous and respectful of my place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appreciate the help, waiting for the next step. I called and he is waiting for further recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advisor was very helpful in picking the right products for my home. Geek Squad came within days and did the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection With Mr. Koen. He addressed all my issues and set me up with a good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Consultation but Installation not optimal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation expert was very good on time, professional and personable. Since we bought multiple products from Bestbuy I had numerous interactions with the follow up. Bought a refrigerator they left in the box and departed. Had Logitech remotes installed and the service was outstanding took his time and did job right. The home network & sonos installation did not go as hoped and having trouble with network now. No follow up from the team after several thousand in Bestbuy purchases.

    I would recommend this to a friend
    • Brand response from Brad, Consultation Team
      Posted .

      We appreciate that you took the time to share this with us. It can be daunting to take on a new project in your home, and it’s great that you trusted our In-Home Advisors to help. I apologize that you haven’t received the follow-through on this that you need. We would like to assist you with getting this all sorted out. If this is something that you’re interested in, please give us a call at (800) 548-0828. ^Brad

  • Rated 5 out of 5 stars

    Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the technicians and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultant Most excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed help with oven/stove and diswasher acquisition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got perfect advice and a great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for advice on how to extend the reach of our WiFi. The advice we were given worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James service today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable. Did not pressure me to upsale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i liked most of the suggestions my advisor provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were looking for a home security system as well as nest system for thermostat control from anywhere in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was the best way to feel secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with consultation. Very helpful and convenient. Excellent service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome always on point I couldn’t have ask for a better home consultant just excellent great all around person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful with measurements. Kind. Responsive. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and informative. Great way to start if your not sure of the direction to take. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor made recommendations that fit our needs and budget. She followed through and made sure everything was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, friendly, and knowledgeable. The install looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job of providing detailed options of what was available for what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy Newman was great. Took the time to understand our needs and gave several suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave honest advice on size tv for my outdoor are.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure what size tv I needed. He recommended the smaller of the two sizes i was looking at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arnold did great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our Monster Samsung hung above Las Vegas strip and ready for Knights Hockey parties.. Thanks GEEKS!

    I would recommend this to a friend