Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, had a tv installed and home cinema.
I would recommend this to a friendRated 5 out of 5 stars
Love the new setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation and friendly conversation! Definitely would recommend using the service.
I would recommend this to a friendRated 3 out of 5 stars
Good Start....Slow Finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The initial in-store consultation was fantastic, however, after that it pretty much went downhill. We understood it was our responsibility to find an installer and we did. The one you provided didn't even call us back but that's ok. We experienced 3-4 changed appointments which had us scrambling to make our schedules work.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very Helpful suggestions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful guidance provided. I know exactly now which fridge to buy and what to do with my oven in future.
I would recommend this to a friendRated 5 out of 5 stars
Mike did awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful finding the right home audio system for me
I would recommend this to a friendRated 5 out of 5 stars
Justin - The best consultant!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin is very knowledgeable, professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad members were very professional and did a fantastic job.
I would recommend this to a friendRated 5 out of 5 stars
I loved the help/suggestion my advisor gave me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our advisor was very patient with us and gave us the best offers. He took the time to search for great deals.
I would recommend this to a friendRated 5 out of 5 stars
Good info. Very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful in determining size of tv and whether to mount or not. Also helpful in pairing with a nice surround.
I would recommend this to a friendRated 5 out of 5 stars
Home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a home theatre put in as well as 2 flat screen tv's hung. Geek squad is the best.
I would recommend this to a friendRated 5 out of 5 stars
Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support Best Buy team. Thank You Calvin and the Total tech team.
I would recommend this to a friendRated 4 out of 5 stars
Chose the modem and router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to buy my own modem and router, at the end I was able to order the router not the modem as the Best Buy doesn’t carry the one with phone line to meet my needs
I would recommend this to a friendRated 5 out of 5 stars
Great consultants
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sean and Evan are highly knowledgeable about your products. Good customer service attitude.
I would recommend this to a friendRated 5 out of 5 stars
Great compact appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and great appliances. Work perfectly and got so many points! Brian was very friendly and very helpful
I would recommend this to a friendRated 5 out of 5 stars
In-Home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advisor was very knowledgeable and helpful. I was really glad he came out to evaluate my situation.
I would recommend this to a friendRated 5 out of 5 stars
Loved the options, he listened to what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was confused on what type of laptop I needed . Explained the differences and picked the perfect one.
I would recommend this to a friendRated 5 out of 5 stars
The sales consultant made me feel confident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with security cameras, the guy was helpful and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Great products and service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very professional and a perfectionist. The tv mounting arm and sound system works fantastic.
I would recommend this to a friendRated 5 out of 5 stars
a ring the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He told me what he needed for a door camera. a ring the best
I would recommend this to a friendRated 5 out of 5 stars
Home theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake did a fantastic job as always. I will always use Bestbuy as long as Jake is around
I would recommend this to a friend