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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 21,193 reviews
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua walked us through what needed to happen to upgrade our home Wi-fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightforward and personable advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, straightforward, no pressure, on target advice for my needs. Very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help mounting a tv plus a home theater system. Couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your guys did a excellent job. John was the unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John came to my house and helped me decide what I needed to go with my new TV so that it would run perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, recommendations and follow up. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lead me in the right direction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony has been great to work with and guided us in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi and tv text up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three of us he techs were wonderful. Very willing to educate my wife and me to the world without direct tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exact refrigerator I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inhome advisor was great and helped me through every step of the way until the installation of my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, Professional, honest opinion on product! Great resource to use in making your purchase. Worthwhile opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience Buying a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George did a great job helping me find the right laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advisor did a good job going over appliances and home security devices with me. It was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth and they got done quickly I love my new surroundsound set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience. Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was confused with what provider to go with and ultimately went with Hulu. So happy. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very thorough and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very knowledgeable and efficient in ordering our equipment and scheduling the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable courteous confidence. On time for appointment and pragmatic with advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Solved all of our problems. Guys were polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He guided me through everything. He was very helpful in me deciding what to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and professional in home consultation. Answered all my questions/concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who assisted us was very patient, thorough and informed. I appreciate Best Buy, they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second TV and surround sound install by Matt our technician and it was flawless!

    I would recommend this to a friend