Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Great tv and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv consultation and install. Andrew provided a great consultation and the installation went perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Professional consultation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin Cox, was very helpful in our decision for our project!
I would recommend this to a friendRated 5 out of 5 stars
great tv and sonos system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonsey and Coner were both great to work with very professional, both first class guys! will us both in the future!
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgable people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it...very good experienced people and knowledgeable and know what they r doing
I would recommend this to a friendRated 5 out of 5 stars
Courteous and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was very helpful and professional. He responded to our concerns promptly.
I would recommend this to a friendRated 5 out of 5 stars
Love my music!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came to set up and tutor were just the best! Very nice, very knowledgeable and a joy to work with.
I would recommend this to a friendRated 5 out of 5 stars
Great consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant James Shearn was very friendly and thorough and quick to follow up.
I would recommend this to a friendRated 5 out of 5 stars
Everything worked out from finding what I wanted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some very particular size and feature contstraints. Everything worked out perfectly. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Samsung frame install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent advice in determining how to install a Samsung Frame TV over our mantle.
I would recommend this to a friendRated 5 out of 5 stars
Advisor was knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flexible and offered suggestions without being overly competitive. Patience and respectful to our ideas.
I would recommend this to a friendRated 5 out of 5 stars
What a great experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience. I wouldn’t have it another way. What a great service!
I would recommend this to a friendRated 5 out of 5 stars
Kerry is an Outstanding Home Advisor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly knowledgeable, professional, and a pleasure to work with. Puts the customer first! Truly excellent follow-up!
I would recommend this to a friendRated 5 out of 5 stars
In Home consultation was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The company rep helped us pick out the correct size television, stand & sound bar that was perfect for our room
I would recommend this to a friendRated 5 out of 5 stars
Orbi mesh wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent consultant. Nice, friendly, knowledgeable, attentive. Product was easy for me to install. Works great.
I would recommend this to a friendRated 5 out of 5 stars
John was very good setting up and explaining
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were glad to have help setting up surround sound.
I would recommend this to a friendRated 5 out of 5 stars
Home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The home consultation was professional and accurate.
I would recommend this to a friendRated 5 out of 5 stars
Consultant was very helpful and knowledgeble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dominic did a great install of our new mesh router
I would recommend this to a friendRated 5 out of 5 stars
Amanda did a great assessment of everything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amanda was very professional and represents Best Buy well. I would highly recommend her my friends.
I would recommend this to a friendRated 3 out of 5 stars
Not what promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home consultation was friendly when it occurred but not very accurate when it came time for instillation. The Geek Squad guys were great but had a hard time doing what the in home consultant had said would be done. He had us order several items that were not needed and the Geek Squad told us to return. Hiding the wires did not and could not happen the way he said it would. We now have to hire an electrician to install outlets so the wires can be hidden. I regret having the in home consultation.
No, I would not recommend this to a friendRated 4 out of 5 stars
Generally pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team did a fine job, and took their time to solve issues that arose during installation
I would recommend this to a friend