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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 21,193 reviews
  • Rated 5 out of 5 stars

    Jim was very helpful and gave great suggestions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know we can always call if we have any questions. very helpful and happy with our new products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advisor responded to all our questions and increased our understanding of tV functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    explanation of options available and which investment makes to most sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every step from in store sales and assistance to in home consult to installation was excellent. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice from a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was exceptional in terms of the guidance he provided in terms of setting up my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out did an excellent job evaluating my system and offering advice about upgrades etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Diana for all your help finding the right deep freezer for my place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate was awesome put a plan in place so I understood what to expect and a better idea what costs would be involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing a home theater system..knowledgeable, cleaned up afterwords, tailored it to my room. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, neat, and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about the tv and answered all my questions as to the hookup and usage of the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert was very helpful and explained everything in detail for all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation from Jacob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was incredibly helpful. Excellent service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading Home Theater Systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help reconfiguring two home theater systems in our house that had a mix of components some of which were over ten years old. We were upgrading the TV in the living room and moving the old TV to the basement to replace an even older TV. This was going to also require reprogramming the universal remote. Our consultant (Mikie Lanyard) was outstanding in his knowledge and expertise. He walked us through several options, explaining the pros and cons of each approach along with the costs. He never once put on the hard sell for a particular option. He was an absolute joy to work with. The two systems are working spectacularly. I would use him again in an instant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and experienced technicians! Cleaned up and left home in better condition than when they arrived!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our expert was, well, an expert. He helped us with everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The in-home consultant was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped us to choose the in home surround system that was best for what we needed and for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate all suggestions given to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to find a way to better WiFi and the in home consult was great with suggestions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliances

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 kitchen appliances and am satisfied with all, thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultation helped us upgrade from a soundbar to a true home thester experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, knowledgeable and personable Technition. Great experience.

    I would recommend this to a friend