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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 21,193 reviews
  • Rated 5 out of 5 stars

    Good info for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant Arnold lined me up with Sales Keith: he had my order ready when I visited the store. Good Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We were happy with the advisor's suggestions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with in home consultation, however, we are having trouble now contacting the advisor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good experience , they know what it's the problem and how to get fast solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billy & Omar were wonderful representatives for your in-home consultation. Would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great to work with. Beau was very professional from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Great follow up. Kept informing us about price specials and options. Was patient with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did an excellent job. Very knowledgeable, good communicator, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help selecting a washer and dryer for our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant confirmed space and finalized purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to confirm that our new refrigerator would fit in the space available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony Barrie was great. Gave me three recommendations and I went with the Goggle mesh system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always do a professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with the results from our in home visit. All of our problems were solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave me some great ideas

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped in realizing the optimum viewing size for the room, which was exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys could not have been better to work with. The day went flawless. No complaints. Job well done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took BB 3 weeks of rescheduling b/c they didn't have the products, before the installation really took place. The installation was horrible-they did not even look at where they were installing the cameras and left all wires hanging loose. I am looking for a refund of some sort - terrible experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The experience was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was knowledgeable, professional, and calmly answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was on its way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with measurement for fitting into a tight space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my question answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the concept of someone coming to our home to show us what we can and cannot do. Plus all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accurate. Products fit perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant provided the exact measurements that I needed. Recommendations were very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in house consultation very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in house consultation very helpful - advice on cutting the cable cord and helping to set up whole house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In home consultation was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter did a nice job guiding us in our television purchase, adding a sound and best way to install on our store fireplace. The Geek squad did the installation.

    I would recommend this to a friend