Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Refreflgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the recommendation. Very satisfied with new refregerator. Excellent home consultation and advice.
I would recommend this to a friendRated 5 out of 5 stars
all went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came in and measured to make sure appliance would fit and gave us ideas on other products
I would recommend this to a friendRated 5 out of 5 stars
great job and attention to detail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home consultant recommended the tv that fit my needs. I couldn't be more pleased with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total pros. The guys were attentive, informative, trustworthy and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
In home consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am honored to experience positive consultation from Travis, I believe. What a wonderful service to provide.
I would recommend this to a friendRated 4 out of 5 stars
Consultant service is good could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a good conversation with the in home consultant. She was on time, patient and approachable. Unfortunately it didn't work out.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent service !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional service from start to finish. I felt that consultant always had my best interest in mind.
I would recommend this to a friendRated 5 out of 5 stars
Lucas was great!! He was very helpful and very kno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lucas was great! He was very helpful and very knowledgeable. I appreciate all of the work he did.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation of WiFi mesh network as well as hanging a tv on the wall
I would recommend this to a friendRated 3 out of 5 stars
I think there may have been miscommunication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just a couple of days of usage, I’m wondering if I was sold a lot more system that I need. I was asked if I watch sports or do streaming. I answered that I do both. However much of my streaming is documentaries and TV shows which don’t matter so much. Compared to my previous system, I feel that I overspent. I also think that while my room can aesthetically fit a 65 inch TV, a 55 inch TV we would’ve been much better. Maybe this will grow on me what time
No, I would not recommend this to a friendBrand response from Fey, Best Buy Support
Posted .In reading over your comment, it sounds like you’ve had a less-than-stellar experience with your in-home service. We know firsthand that projects of this nature can take a toll on not only your time and money, but also your own personal life. Something seemingly simple can become quite the project as every job tends to come with its own unique hurdles or grievances. We want you to know that it’s our job to lessen these burdens to the best of our ability. We welcome you to reach out to us at (800) 548-0828 so that we can take an in-depth look at everything and, if necessary, stop by for another visit to ensure we’ve crossed our t’s and dotted our i’s. We want your plans to be executed to their maximum potential just as much as you do, and we’ll do what we can to ensure that is the case. ^Fey
Rated 5 out of 5 stars
He did an excellent jib
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He showed me several options and actually gave a less expensive solution to my needs
I would recommend this to a friendRated 5 out of 5 stars
Great media room for entry level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product recommendations. Relatively easy experience. Friends and family rave about finished product
I would recommend this to a friendRated 4 out of 5 stars
Knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home consult went great. The consultants who came by were knowledgeable. Although they were trying to sell a product they were not pushy. I appreciated that.
I would recommend this to a friendRated 3 out of 5 stars
Decent Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home buying was a great experience. The availability of the Geek Squad was less than stellar. The overall experience was mediocre due to a lack of coordination by Best Buy to source parts. We had to escalate to leadership and go into the store after the fact.
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need help in tv selection and getting it delivered and installed
I would recommend this to a friendRated 5 out of 5 stars
Excellent Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home service is excellent and the young woman who came was extremely knowledgeable and professional
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would not have ordered microwave if not for the in home consultant. Great job !
I would recommend this to a friendRated 5 out of 5 stars
Rafael was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thetitle says it all. Really nice, really accommodating, really knowledgeable. That guy rocks.
I would recommend this to a friendRated 5 out of 5 stars
All suggestions were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The review went great, we looked over multiple devices and excited to get everything rolling.
I would recommend this to a friendRated 5 out of 5 stars
Exactly what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, fast, organised, and precisely on time!
I would recommend this to a friend