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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consultation was very helpful. Nick cut through all my confusion and helped my find what wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consulting was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...only way to go.... very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had consultation for TVs and mounting. The job was very well done. The consultant was very knowledgeable and recommended all the right products for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blake was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake Pfeiffer was great! He made sure all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great service. Would recommend the service to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was very friendly and knowledgeable, definitely would recommend service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forest Hunt is a great Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Forest Hunt and I can hear this system better than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV install ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy geek squad did an incredible job installing my home theater !! Great from start to finish !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suggestions and explained what we had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suggestions and explained what we already had installed in our new home. Sooo helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the in-home consultation process. I benefited from an engaging, knowledgeable expert's input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was very skilled and friendly. We appreciated his input. We bought 5 cameras after this visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great respresentaive of Best Buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill is the reason we are Best Buy customers... thoughtful, prompt, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor kept in communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to appliance shortages, Advisor informed me of changes in the items I ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony was so very helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to show me a differt assortment of computers to help us make our decisions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unprofessional with little to no communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to replace our washer and dryer and I had scheduled an in home consultation. On the day of the appointment i didnt receive any confirmation and apparently the person who was supposed to help me was double booked so we rescheduled to next day. Again next day no confirmation until 2 hours before the appointment so i had to just sit there and wait around. I would hardly get any response on text messages or on phone calls. Once they came in, it was hardly for 10 minutes and I was promised that a quote will be sent to me in a day. It has been 3 days and no quote yet and also I dont get proper responses. its like they dont want to sell their stuff. Very unprofessional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love all of the suggestions my advisor gave me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home advisor diagnosed our problem and made a recommendation that has worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant made me feel confident in our choic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with improving internet service throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service and both guys were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Representative found the issue immediately and advised. Problem fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisor Chris was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris gave me great advice , was very personable and knew the answer to all my questions.

    I would recommend this to a friend