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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 21,193 reviews
  • Rated 5 out of 5 stars

    Spent considerable time with us very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, gave us some great options without the usual hard sell. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Advisor was on point with her suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was great and very thorough! Great follow yap and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Recommended 10000% Do not pass this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very sharp and the glare is minimal. Regardless of angle, clarity is not compromised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    job was well done ans fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and knew what they were doing. we love what they did and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation help made me feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed was great professional well trained outstanding advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. Solid construction vs any other cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products are solid, well build and the products come with all the necessary installation components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good input

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to efficiently see what we needed to accomplish and come up with solutions and recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced team for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was knowledgable and helpful. knew how to install. they were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the information and assessment that we had with Chris, the IHA. He was very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Determined a couple of ways to hook up speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip also recommended a 65 inch TV for me to review. I ended up buying the TV as an open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Left me feeling comfortable to operate items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both experts were very helpful and reviewed items operation prior to leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consultation is the best way to save time and effort looking for kitchen and home theatre appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent experience with professional competence. complete trust in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free in home Consultation Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have the in home consultation done again. Consultant Ashley was very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated time spent with us. Look forward to implementing suggestions made by adviser.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer/dryer installation never happened

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came and immediately said they couldn't install the washer and dryer on a short ledge despite showing them pictures from another unit with the same ledge and exact same washer and dryer units. They left in a rush, making it seem like they found the smallest excuse not to do the job. I ended up doing it myself with a help of a friend with no issues.

    No, I would not recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) 548-0828 to talk things over. We look forward to hearing from you

  • Rated 5 out of 5 stars

    Nest education

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with. Nest thermostat. The settings were a bit confusing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the consultation, I bought the right TV based on the in-home consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home advisor was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home advisor came in and surveyed our great room and let us know exactly what we needed for a theatre system.

    I would recommend this to a friend