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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 21,193 reviews
  • Rated 5 out of 5 stars

    Home theater like the movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding staff. Well qualified and polite and courteous. I will use these guys over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made several recommendations as what to do and priced out all choices. answered all questions...very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable advisors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the in home advisory service as an AV contractor to setup my smart home. Networks, audio, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisor gave us good suggestions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor got us to think about things we hadn't so we ended up with what we really wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job but receiver does not always switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install but the receiver does not switch between tv and netflix as far as sound goes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IN-HOME CONSULTATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home consultation worked out well. We had our kitchen measured to check if the fridge would fit in the space. It fit and was later installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant did a very excellent job of suggesting the right TV and cabinet stand for our location,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker /alexa system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the sonus speakers and Alexa system had the whole house done and sounds and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! He really knew his stuff. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and great people. Austin and team are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time for best buy and geekk squad they came recommended and i certainly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don from Braintree is a rock star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don is a rock star. Very knowledgeable, helpful and has a can-do attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful review from a knowledge source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was patient knowledgeable and most important, put my interests above Best Buy's interests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff went above and beyond to recommend a solution and install it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for big screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q6f is crisp. Huge screen is impressive. Better option than projector in less than 100 inch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor extremely helpful. Great suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the proposal and plan to move forward on the project later in 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, lead me right to the TV i needed. will always shop here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Most disappointed in sales agent Jeff Kolar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most impressed with the installation team and great product performance. Most disappointed with the sales representative Jeff Kolar. Response to follow-up requests was greated with no response after repeated inquiry. Would not refer this sales agent to any of my friends. After spending over $10,000 you would expect return phone calls????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry can’t remember her name But she was awesome consultant explained everything recommended a great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myra is fantastic !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myra is very sweet and super knowledgeable about home technology.

    I would recommend this to a friend